My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... See more
Company replied
Location
Switch location48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
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See what reviewers are saying
David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... See more
Company replied
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... See more
Company replied
Walk into Vodafone shop in Berwick upon Tweed today to complain about loosing my free Spotify. Spoke to Simon, he had a look at account details and recommended u tube in stead. On looking at my accoun... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Berwick Upon Tweed
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, United Kingdom
4.9
Excellent
155 reviews
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Excellent service great staff
13 December 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Amanda,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous Staff
We were welcome from the moment we walked in the shop at Berwick-upon-Tweed, all the staff were very courteous, helpful & kind.
They couldn't do enough for us. Would definitely recommend them to anybody. Deserve more than 5*
30 October 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Ali,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a amazing experience with us in the Berwick-upon-Tweed and thank you for the amazing feedback about the team in the shop.
Thanks,
The Vodafone Social Media Team
Top service
Popped into the Berwick store today to look for a mobile deal for both myself and my wife. All staff were very cheery and helpful. Kirstie managed to get us a deal that saved us some money. She was very knowledgeable and friendly. Definitely use this branch next time.
1 November 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hello, Alf,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Kirstie.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy customer
1 November 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Berwick Upon Tweed
Hi Sharon, Thank you for youe great review.
Thanks, The Vodafone Social Media Team
Chloe absolutely brilliant
Chloe absolutely brilliant . Very kind and supportive and nothing too much trouble. Highly recommend.
25 October 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Mary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service!
Great service from Kirstie & Kira! Thanks for getting me sorted out with new phone! 😁
14 October 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey, Kieran
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great wee shop and amazing emergency…
Great wee shop and amazing emergency help from Kev
14 September 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Montcoffer,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
unreal service definitely recommend
unreal service definitely recommend
12 September 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Lauren,
This is a great review for our Berwick Upon Tweed store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very quick efficient service from Kevin…
Very quick efficient service from Kevin great customer service managed to deal with everything in shop
1 September 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kira and Kirsty were excellent ++
20 August 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Susan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Berwick Upon Tweed
Hi Laura,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful, highly recommended
I cant recommend this store enough.
Kev really took the time to sort out my phone and also explained the issue.
Very friendly team always willing to help.
Thanks again!
24 June 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi James,
Thank you so much for your positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service from Kira at Berwick upon…
Great service from Kira at Berwick upon Tweed branch.
8 June 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Ian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Super service
Kira was excellent. Found the best plan for me broadband and sorted everything out
1 May 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi. Thank you for your review for Kira. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant Service In store.
Store has been a fantastic help despite ongoing signal issues in the area. Each time I visit the store they're full of answers and explain the steps they are making to try and fix the issue.
22 April 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi Rachel,
Thank you for taking the time to leave us a review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
CHLOE in Berwick upon Tweed Branch is…
CHLOE in Berwick upon Tweed Branch is absolutely brilliant—sorted out everything in an excellent manner. I had no signal from another provider but now have a great signal from Vodafone which seems to be the best provider in this area so please thank Chloe !
9 April 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi there,
Thanks for taking the time to review and sharing this feedback for Chloe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
All the staff were friendly
All the staff were friendly
Kev was really helpful
Great little phone shop
20 January 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Fay,
Thanks for letting us know what an amazing job Kev did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a great experience in the Berwick…
Had a great experience in the Berwick store today. Chloe helped me with getting a new phone, was a great help and assisted with all my questions. Will definitely be back.
17 January 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good and helpful advice
17 January 2024
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Peter,
Thank you for your feedback! We're really glad you're feeling satisfied with the service you received and managed to get help.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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