Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Location
Switch locationUnit 313 , Bull Ring, B5 4BU Birmingham, GB
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I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.
Company replied
Came into Vodafone expecting a phone upgrade… left wondering if Kully should be running the place or promoted to CEO. Knowledgeable, patient, zero sales pressure and somehow made tariffs enter... See more
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Birmingham Bullring
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
4.9
Excellent
422 reviews
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Dee is the best she sorted my sim and…
Dee is the best she sorted my sim and broadband package made my life so easy great service
20 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Alina,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
3 Upgrade
I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.
17 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We were served by Aadam
We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!
Thank you very much.
17 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Tom,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lack of staff bad customer service
Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.
15 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Mikeey,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Aadam was really helpful today with my…
Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions
16 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Joanne,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in today at the Vodafone store
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!
14 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Grace,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj was very helpful and helpful made…
Sanj was very helpful and helpful made my experience very easy
14 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Oswald,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham Bullring
Hey La,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj was really helpful and knew…
Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied
11 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Panda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj is a very good at his servic work
Sanj is a very good at his con
11 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey E Kyei,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
i am best service from mr sanjeev tday…
i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man
8 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Mohammed,
Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham Bullring
Hey Slee,
Thanks for the lovely review and fantastic support for Kamna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sanj was amazing he gave me the best…
Sanj was amazing he gave me the best service and assisted me with some very important documents and even went above and beyond to ensure I got what I needed
7 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sanj was really helpful and listened…
Sanj was really helpful and listened well to what I needed, really brilliant customer service. I was having a challenge day and he made me feel at ease. Thanks Sanj!
5 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Rosina,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dee was brilliant at her job sorted…
Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family
3 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zain was very helpful with new sim…
Zain was very helpful with new sim thank you
2 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Mohammad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maryam was very hard working and very…
Maryam was very hard working and very kind to us her customer service skills are immaculate and i would love to have an encounter with her again
1 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Taeja,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadil was amazing helped me move to pay…
Aadil was amazing helped me move to pay monthly where I was on payg
1 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Meda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadil was perfect he is the best…
Aadil was perfect he is the best salesman ever
1 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Ibrahim,
Thanks for the lovely review and fantastic support for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from anisa thanks for my new…
Great help from anisa thanks for my new phone
1 August 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Mohammad,
Thanks for the lovely review and fantastic support for Anisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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