Vodafone UK - Birmingham Bullring Reviews 

447
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied


Company details


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Zain was very helpful with new sim…

Zain was very helpful with new sim thank you

2 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryam was very hard working and very…

Maryam was very hard working and very kind to us her customer service skills are immaculate and i would love to have an encounter with her again

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Taeja,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing helped me move to pay…

Aadil was amazing helped me move to pay monthly where I was on payg

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Meda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was perfect he is the best…

Aadil was perfect he is the best salesman ever

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ibrahim,

Thanks for the lovely review and fantastic support for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from anisa thanks for my new…

Great help from anisa thanks for my new phone

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammad,

Thanks for the lovely review and fantastic support for Anisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee is the best we always sort out our…

Dee is the best we always sort out our contract with her

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Jasbir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing and helpful and…

Aadil was amazing and helpful and helped me move from pay as you go to direct debit for cheap only £14

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Hayat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

aadil was fast and reliable

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sharon,
Thanks for the lovely review and the fantastic support you’ve shown for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by maryam

Amazing service by maryam! Super helpful and informative getting me set up with a well overdue upgrade!

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Billie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa was brilliant today very good…

Anisa was brilliant today very good service and people skills engaged from start to finish and sorted me the fairest deal possible can’t fault it one bit

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Cameron,
Thanks for the lovely review and fantastic support for Anisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing

Aadil has been amazing, and have been delighted on how Aadil has helped me, he was patient and clear and everything he said to me, and he was a gentelman

1 August 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamna was good

30 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sagar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service - Kamna

27 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Belinda,

Thanks for the lovely review and fantastic support for Kamna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by Dee

23 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring


Hey Mytheen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Many Thanks to Anisa for being very professional and so helpful.

17 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Adham,

Thanks for the lovely review and fantastic support for Anisa. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service experience given to me by Sanj he was very helpful in resolving my issue. Thank you

17 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hi Iqbal, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanj communicated soo well and he is…

Sanj communicated soo well and he is very patient to customers as well

17 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sandra,

Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa has great service!

Anisa was great, really helpful and amazing service!

17 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil is amazing and has helped me and…

Aadil is amazing and has helped me and my friend get a Unl Sim Card Amazing Guy Thank You Aadil

16 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Abdulaziz,

Thanks for the lovely review and fantastic support for Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamna is nice and helpful

Kamna is nice and helpful, great customer service

16 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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