Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
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Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
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Kully did a great job for me in a stressful situation

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
I would like to thank Vodafone sales officer Mohammad Sameiul for his helpful and professional service. At first, I spoke with him about the available plans, and he patiently answered my questions. He then spoke with his manager, Anisha, and both of them came to explain everything to me clearly.
Manager Anisha was also very helpful and supportive. Together they explained the Vodafone plan, pricing, and contract details in a clear and friendly way. I really appreciate their time and assistance.
I am very happy with the service from Mohammad Sameiul and his manager Anisha. Thank you both for your excellent customer support.

Reply from Vodafone UK - Birmingham Bullring
Pat is good to give me very good assistance regarding advices .

Reply from Vodafone UK - Birmingham Bullring
Aadil is very helpful, explain everything clearly and helped me to find the suitable plan for me. He’s really good and thanks

Reply from Vodafone UK - Birmingham Bullring
Aadil service was fantastic, very hopeful and explain clearly

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Went to shop in bullring and dee gave me sim phone and tablet deal explaining everything in detail I am happy with this contract

Reply from Vodafone UK - Birmingham Bullring
Good broadband deal at vodafone bulring Darrakhshan sorted mine out excellent benefits

Reply from Vodafone UK - Birmingham Bullring
kully was very helpful, knowledgeable and quick to provide solutions for the isuue i had.👍

Reply from Vodafone UK - Birmingham Bullring
Dee gave good advice fory phone I'm happy with my contract

Reply from Vodafone UK - Birmingham Bullring
very nice service I am completely satisfied with Mrs. Patrycja , This is the second time she has helped me and find good contract for me

Reply from Vodafone UK - Birmingham Bullring
Kully who works there was very helpful today, he managed to sort out a cancellation for me and infact got me a cheaper deal , extremely polite, his knowledge on tablets and phones and plans was extremely helpful as im not very good but Kully guided me and explained the different plans which was helpful as id of gone for the first plan anyone offered but Kully got me a good deal , he should be praised for his knowledge, patients, friendliness and how well he treats all customers

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Very professional and great customer service from umer.

Reply from Vodafone UK - Birmingham Bullring
Excellent experience at bullring store Dee served me and gave me good deals for my mobile service I'm glad I went into bullring store

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
He could not have been more helpful and he's got me a great deal.

Reply from Vodafone UK - Birmingham Bullring
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