Vodafone UK - Birmingham Bullring Reviews 

447
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied


Company details


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Kully provided excellent customer…

Kully provided excellent customer service from start to finish. He was friendly, and very helpful throughout. The whole transaction was smooth, straightforward and hassle free. It was a pleasure dealing with him, and I wouldn't hesitate to recommend him. Thank you

3 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Coco,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrycja was very helpful to find me…

Patrycja was very helpful to find me the best broadband. Very recommended

3 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Bilal,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Aadil

Very good service from Aadil - would highly reccomend

3 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ejaj,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa best 5☆

3 July 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ash,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing customer service by…

Absolutely amazing customer service by Pat
, she was very helpful.
Alwasy welcomeed with beautiful smile.
Best service .

29 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visit the store and pat was come out…

We visit the store and pat was come out to help us . She was absolutely amazing , very helpful , she knows how to make easy way .
Thank a lot .

29 June 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Maykal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara very helpful

27 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Barrington,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by pat today

I was served by pat today

She was amazing very good customer service skills

Differently an asset to the company Vodafone

23 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hi Dawn , Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was amazing

Zara was amazing, she was so helpful and very knowledgeable

Thank you

20 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Molly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa was amazing

Anisa was amazing. She instantly understood the problem and solved it within minutes, and gave me additional very helpful tips. She was very knowledgeable and polite, made me feel very comfortable. Highly recommend this Vodafone store.

20 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey AJ,

Thanks for the lovely review and fantastic support for Anisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and kind help from Zara…

Very friendly and kind help from Zara at bullring store to help my Nan get her first smart phone so personal and helpful and informative about the ranges of phones and services thank you so much for all your help !

17 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Chantelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I met Aadil in the store Birmingham


I met Aadil in the store Birmingham, he is very friendly,polite , best staff I have met

14 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Salim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee she very helpfull staff very…

Dee she very helpfull staff very welcoming and good perkes very happy with me

14 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Saron,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moment I stepped through doors Pat…

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant gentleman.Both sales advisors a real asset to vodaphone. Thankyou all the best in your career Regards Ricardo

13 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ricardo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by zara in birmingham…

Fantastic service by zara in birmingham bullring
happy with our new deal very good service and excellent all round

13 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

"Hey Farzana,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Kamna and maryam were extremely helpful!

Kamna and maryam were extremely helpful!

12 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Anum,

Thanks for the lovely review and fantastic support for Kamna and Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite n helpful

Polite n helpful kamna and maryam

12 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sushil,

Thanks for the lovely review and fantastic support for Kamna and Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good value for money as deals…

Very good value for money as deals explained by darrakhshan were so good i am happy i went instore vodafone

12 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Salum,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was amazing w

The service was amazing w
Very happy with sand and kully. Will be coming back again

12 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Samson,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All was amazing

All was amazing, thanks a lot for help you provided!

11 June 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Artiom,

It's fantastic to hear that team was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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