Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
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Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
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I received an excellent service and support from Zara today. She was very attentive to my needs and understood exactly what we wanted. Thank you so much!

Reply from Vodafone UK - Birmingham Bullring
Aadil has been amazing and sold me a new iPhone 17 Pro Max, Thank You

Reply from Vodafone UK - Birmingham Bullring
Kully was amazing helped me with my query also found me a great deal on a new sim… very friendly… happy days 😊

Reply from Vodafone UK - Birmingham Bullring
Aadil has been amazing and sold me Broadband best guy ever

Reply from Vodafone UK - Birmingham Bullring
Talking with Zara was an amazing experience for me and my family, she was very understanding and very thorough with everything she went through, she is an splendid person to talk to🩷

Reply from Vodafone UK - Birmingham Bullring
I had a really lovely lady called Zara help me today, she was very helpful and solved my problem. She was incredibly talkative and friendly which overall improved my experience as well as the rest of my day. Thank you

Reply from Vodafone UK - Birmingham Bullring
Home broadband and sim card connection done by Dee amazed by staff politeness happy to come back for family sim as well

Reply from Vodafone UK - Birmingham Bullring
Kully was amazing customer service explained everything

Reply from Vodafone UK - Birmingham Bullring
It’s Kully who served me and interactions were good and friendly.
It was done with few minutes. Top notch service.
Thanks 😊

Reply from Vodafone UK - Birmingham Bullring
Pat was very helpful, bubbly and smile a lot- she got me two sim cards at great price. Amazing customer service very good at her job. I am very happy customer

Reply from Vodafone UK - Birmingham Bullring
Dee served today I did my upgrade and home Wi-Fi very good deals given by her and explained so well I am happy with vodafone

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Dee was excellent customer service was great

Reply from Vodafone UK - Birmingham Bullring
Amazing! Sanj was friendly, welcoming and professional. I’ll definitely be coming back again soon. Would recommend if you want a reliable, efficient service.

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
I needed a replacement sim and Sammy was really good in helping me get a new Vodafone sim! He was so helpful and did me a good deal; thank you for letting me keep my number and get a fab deal with Vodafone!

Reply from Vodafone UK - Birmingham Bullring
Aadil and Sanj helped me upgrade amazing people

Reply from Vodafone UK - Birmingham Bullring
This was a really good experience, lots of help and warmth served by dee

Reply from Vodafone UK - Birmingham Bullring
Pat more than happy with the service 10 out of10

Reply from Vodafone UK - Birmingham Bullring
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