Vodafone UK - Birmingham Bullring Reviews 

447
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied


Company details


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

I received an excellent service and…

I received an excellent service and support from Zara today. She was very attentive to my needs and understood exactly what we wanted. Thank you so much!

2 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Marco,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing and sold me a…

Aadil has been amazing and sold me a new iPhone 17 Pro Max, Thank You

2 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Sofis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully was amazing helped me with my…

Kully was amazing helped me with my query also found me a great deal on a new sim… very friendly… happy days 😊

1 May 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Sabrina,
Thanks for the lovely review and fantastic support for Kully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing and sold me…

Aadil has been amazing and sold me Broadband best guy ever

1 May 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Branislav,

Thanks for the lovely review and the fantastic support you’ve shown for Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Talking with Zara was an amazing…

Talking with Zara was an amazing experience for me and my family, she was very understanding and very thorough with everything she went through, she is an splendid person to talk to🩷

26 April 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Anastasia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone staff is really helpful

I had a really lovely lady called Zara help me today, she was very helpful and solved my problem. She was incredibly talkative and friendly which overall improved my experience as well as the rest of my day. Thank you

26 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ioana,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Home broadband and sim card connection…

Home broadband and sim card connection done by Dee amazed by staff politeness happy to come back for family sim as well

22 April 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully was amazing customer service…

Kully was amazing customer service explained everything

21 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hi Shelby 🙂 Thank you for leaving us this great review, and we're glad to see you've received some excellent service from Kully. If you ever need any extra help from us in the future you know where we are. Liam

Rated 5 out of 5 stars

It’s Kully who served me and…

It’s Kully who served me and interactions were good and friendly.
It was done with few minutes. Top notch service.
Thanks 😊

20 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Tanvi,

Thanks for the lovely review and fantastic support for Kully.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat was very helpful

Pat was very helpful, bubbly and smile a lot- she got me two sim cards at great price. Amazing customer service very good at her job. I am very happy customer

17 April 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Thay,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee served today I did my upgrade and…

Dee served today I did my upgrade and home Wi-Fi very good deals given by her and explained so well I am happy with vodafone

17 April 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Mustafa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was helping me

Zara was helping me

15 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee was excellent customer service was…

Dee was excellent customer service was great

15 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Elvira,

Thanks for the lovely review and fantastic support for Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing! Sanj was friendly, welcoming and professional. I’ll definitely be coming back again soon. Would recommend if you want a reliable, efficient service.

13 April 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Peachy ,

Thanks for the lovely review and fantastic support for Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really kind person

Really kind person
I recommend this person.

12 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really lovely attentive staff!!

I needed a replacement sim and Sammy was really good in helping me get a new Vodafone sim! He was so helpful and did me a good deal; thank you for letting me keep my number and get a fab deal with Vodafone!

12 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Bobbie,

Thanks for the lovely review and fantastic support for Sammy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ballal halp me today 👍

11 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil and Sanj helped me upgrade…

Aadil and Sanj helped me upgrade amazing people

11 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Rahman,

Thanks for the lovely review and fantastic support for Aadil and Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This was a really good experience

This was a really good experience, lots of help and warmth served by dee

10 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sheila,
Thanks for the lovely review and fantastic support for dee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat more than happy with the service 10…

Pat more than happy with the service 10 out of10

9 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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