Vodafone UK - Birmingham King's Heath Reviews 

641
•
TrustScore 5 out of 5

5.0

127 High Street, B14 7BW Birmingham, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would like to say a big thank you to Sam, Indi and Joshua for helping me with my new iPhone and iPad. They provided excellent customer service, were very helpful and patient, and made everything eas... See more

Company replied

Rated 5 out of 5 stars

Dil was very helpful, very knowledgeable and helped us pick the correct device in line with our needs, we walked in with no solution but walked out with the best solution.

Company replied

Rated 5 out of 5 stars

Dil & Sam Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge hel... See more

Company replied

Rated 4 out of 5 stars

Indie was very good, efficient and helpful. She put a new plan on my phone as I didn't have the confidence to do it myself.

Company replied


Company details


Contact info

  • 127 High Street, B14 7BW, Birmingham, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

641 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(641)

41,038 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kasim was very good and good

Kasim was very good and good

22 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kas was helpful and curteous

kas was helpful and curteous

23 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kas was very helpful with sorting out…

Kas was very helpful with sorting out how to get spam emails, back into normal emails.

21 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey there,

Thanks for the lovely review and the fantastic support you’ve shown for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great assistance from JOSHUA even…

Great assistance from JOSHUA even delayed going on break and got some tissues for me- great lad!@@

21 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Cityzen,

Thanks for the lovely review and the fantastic support you’ve shown for Joshua
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kas was very helpful instore sorted my…

Kas was very helpful instore sorted my problem out quickly and professionally.

20 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey,

Thanks for the lovely review and fantastic support for Kas!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was the man today

Dil was the man today. I Came in wanting to get an idea of cost and came away with more of an idea of saving £££. Instant savings. Impressive. Recommend

19 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Jay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say a big thank you to…

I would like to say a big thank you to Sam, Indi and Joshua for helping me with my new iPhone and iPad. They provided excellent customer service, were very helpful and patient, and made everything easy for me to understand. I really appreciate their support and kindness. Thank you all for your fantastic service!

17 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Sehar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was a great help and help to get…

Dil was a great help and help to get the phone swapped with easy he went above and beyond would recommend him to anyone

16 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was extremely efficient and…

Dil was extremely efficient and straightforward with his service and support - all done in 15 min!

14 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

"Hey Michael,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Dil was very helpful

Dil was very helpful, very knowledgeable and helped us pick the correct device in line with our needs, we walked in with no solution but walked out with the best solution.

13 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Jasbir,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you indie for helping guide…

Thank you indie for helping guide through the best deals for myself, saying me money and making the tranzacționare smooth

12 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Cornelia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Full satisfaction

Dil was extremely helpful explaining everything. He got us the best deal available for our needs and exceeded our expectations.

12 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Raymond,

Thanks for the lovely review and fantastic support for Dil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was really helpful and friendly

Dil was really helpful and friendly, the service was amazing and he was very clear with explaining everything. Sorted us out with a good deal and really appreciate it.

10 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Fatima,

Thanks for the lovely review and the fantastic support you’ve shown for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was brilliant and helpful

Dil was brilliant and helpful

9 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Zohir,

Thanks for the lovely review and fantastic support for Dil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Indie was very good

Indie was very good, efficient and helpful. She put a new plan on my phone as I didn't have the confidence to do it myself.

9 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Ankaret,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kas was great

8 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hi Hannah, thank you so much for your wonderful review and the amazing support you’ve shown for Kas, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Dil was amazing and friendly

Dil was amazing and friendly . Good sales and got me a good deal

8 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Theresa,

Thanks for the lovely review and fantastic support for Dil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff at kings heath were very kind…

The staff at kings heath were very kind and helpful would recommend

7 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kasim was helpful got me a good deal…

Kasim was helpful got me a good deal second time using him defo recommend

3 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hey Fiona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dil was thanks

Dil was thanks

6 October 2026
Unprompted review
Vodafone UK - Birmingham King's Heath logo

Reply from Vodafone UK - Birmingham King's Heath

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Dil, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look