Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Written by the company
127 High Street, B14 7BW, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Big up to Kas who helped me get a good deal on internet, he was full of knowledge and helped me out a lot. Also thank you to lady for the banter. Visit on the 21/07/26 - message for the boss man in charge give these guys a pay rise :)

Reply from Vodafone UK - Birmingham King's Heath
Dil & Sam
Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge help. Much appreciate. They sorted my issue. Very happy customer.
Thanks again

Reply from Vodafone UK - Birmingham King's Heath
Kas very good service and staff very helpful 👏

Reply from Vodafone UK - Birmingham King's Heath
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the best deal.

Reply from Vodafone UK - Birmingham King's Heath
Dil was very helpful, a problem we couldn’t resolve via the call centre was dealt with quickly and professionally. He helped us save money and find the right solution.

Reply from Vodafone UK - Birmingham King's Heath
The sales advisor Indi was very helpful and explained everything clearly. She made the transaction easy.

Reply from Vodafone UK - Birmingham King's Heath
Thank you Vodafone kings Heath branch . Great service .
Very professional. Felt very comfortable and welcomed.
Big shout out to Dil. Who sorted me out with a great deal .
And answered all my questions.
Thank you Dil.
Five stars all the way.
Thank you Vodafone kings Heath .

Reply from Vodafone UK - Birmingham King's Heath
Joshua helped me with mt app today - very good service

Reply from Vodafone UK - Birmingham King's Heath
kasim has always been helpful in dealing with any problems snd making sure we are sorted out.

Reply from Vodafone UK - Birmingham King's Heath
Kas very good service happy with new phone give me better deal than online

Reply from Vodafone UK - Birmingham King's Heath
Kasim was very helpful and a great guy, had nice experience

Reply from Vodafone UK - Birmingham King's Heath
Dil got me a really great offer and was really helpful.

Reply from Vodafone UK - Birmingham King's Heath
Super helpful and lovely staff.
I needed an upgrade and a spare sim and they were knowledgable of the products and helped me keep in my budget.

Reply from Vodafone UK - Birmingham King's Heath
Kas was very helpful and got me a good deal with a tab

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kasim was a breath of fresh air ,made the load of my day much lighter. He explained all the nessary things i required to know,plus kostbof all he brought to my attention that there were exceptional phone deals and shop items that were of my intress,filled me in on all and i gladly say i ended up with a newer phone that suites my needs of my requirements.I truly am content of his services and overall services .p

Reply from Vodafone UK - Birmingham King's Heath
Indie was very polite and professional. She explained everything clearly

Reply from Vodafone UK - Birmingham King's Heath
Kas.good customer service nd support.great service

Reply from Vodafone UK - Birmingham King's Heath
Dil & Josh, we’re very patient and helpful, my phone had been stolen, they did everything they could to help, and get me back online, even though this was a challenging problem. Thanks both!!

Reply from Vodafone UK - Birmingham King's Heath
Kasim was helfpul would recommend to everyone

Reply from Vodafone UK - Birmingham King's Heath
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.