Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
Location
Switch location127 High Street, B14 7BW Birmingham, GB
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Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Birmingham King's Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
127 High Street, B14 7BW, Birmingham, United Kingdom
4.9
Excellent
606 reviews
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Dil and the team were fantastic
Dil and the team were fantastic. Great service definitely will recommend
28 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey British,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Faisal,
Thanks for the lovely review and fantastic support for Indie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was very helpful and explained…
Kasim was very helpful and explained everything in a way i understood and he was very polite
24 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jami,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was incredibly helpful and…
Kas was incredibly helpful and understanding. I felt like I was treated respectfully.
23 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Joshua,
Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was extremely helpful and made…
Dil was extremely helpful and made things easy for me. He has been absolutely wonderful
23 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Sadia,
Thanks for the lovely review and fantastic support for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dil was very helpful in guiding us…
Dil was very helpful in guiding us through the purchasing experience. Ensured we were informed as to what we were getting.
20 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Beth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kasim at Vodafone kings Heath
Kasim at Vodafone kings Heath, was brilliant. Helped me sort the best deal that would work for me 5* service from him.
19 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Monet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dil was amazing and very…
Dil was amazing and very understanding.
Explained everything in depth.
Great customer service.
Overall happy with my puchase
19 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was very helpful and even let me…
Kas was very helpful and even let me park in there parking behind shop
17 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Anthony,
Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kas was excellent today with his help
16 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim very good customer services…
Kasim very good customer services highly recommended
14 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Muhammad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer care
Dil, he is really a good customer service provider, very professional and caring. Wish to see him again. 😊
14 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Naveed,
Thanks for the lovely review and fantastic support for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kasim was very helpful and went the…
Kasim was very helpful and went the extra mile to make sure I was on the right plan (which I wasn't). Took extra care and reassured me on what is going on with my plans and kept me informed well.
12 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Scott,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kasim was very help for changing my…
Kasim was very help for changing my phone over, couldn't do enough to help
11 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Angela,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was really helpful
Kasim was really helpful. He helped me get the best deal and the phone on the same day never expected to get S26 ultra on the same day..... Really happy
.... ❤️❤️❤️❤️
10 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Suhas,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to the kings heath branch today…
I came to the kings heath branch today and spoke to a lovely lady named indi, she was very polite, very professional and very keen and willing to help me with any questions or queries I had. I am very happy with the service she provided and I would recommend other people who may need to speak to an adviser to visit the branch and feel confident they are getting a helpful, kind and professional service. 10/10. Thank you again Indi I am more than happy to visit kings heath branch again if needed in the future.
9 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Emily,
Thanks for the lovely review and fantastic support for Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kas was helpful sorted me a plan with…
Kas was helpful sorted me a plan with global roam
5 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Des,
Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This is my second visit to the kings…
This is my second visit to the kings heath branch. Both times I have been served by Dil and it's been a pleasure. He firsr sorted me out with WiFi when they originally said I wasn't able to have it and now he has helped me reduce my monthly bill on my sim and pay off the remaining amount on my device.
5 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was helpful sorted me out a good…
Kasim was helpful sorted me out a good deal and broadband glad to have seen him
4 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jamel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the kings heath branch for a…
Went into the kings heath branch for a new iPhone 17 pro max. Dil was great, he managed to get me the phone with a great deal. Will definitely recommend.
3 March 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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