I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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See what reviewers are saying
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
297 reviews
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The excellent customer service and the…
The excellent customer service and the useful help I got from Marcin today was what made my day at Vodafone.He got me an unbelievable deal for a sim only.I highly recommend Vodafone to everyone.
30 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Patryk. Thank you for your review for Marcin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service! I came to Vodafone because i will be traveling to Italy and I was worried about extra charger. Marcin was great he put cheap package for me. He was polite and very informative.
30 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Mieczyslaw,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent experience
Excellent experience! Martin was great. He put me on very good sim only deal. Martin was very friendly and polite
30 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Richard,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Marcin was very helpful towards my…
Marcin was very helpful towards my situation, he is very polite and also speaks polish which is great because my first language is polish. He helped me find a good deal and very kind in general.
29 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Ilona,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Marcin was very kind and polite whilst…
Marcin was very kind and polite whilst giving good advice on what deals there is. We always go to him anyways as he speaks polish as well. Very good service!
29 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Lena,
Thank you for your review. It’s great to hear of your positive experience with Marcin. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. I recently sing up with Vodafone and didn't know how to transfer my number over. Martin was extremely helpful and he transferred for me.
29 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Suzanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Martin got me an amazing deal on Samsung S24 ultra. Highly recommend it!
29 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Malcolm,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was really helpful and explained…
Adam was really helpful and explained the options and payment plans to us. Very smooth process.
26 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello,
It's great to hear that you received a 5 star service from Adam! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to Vodafone store because I had…
I came to Vodafone store because I had a problem with my phone. Martin was amazing, he fixed my phone quickly. Highly recommend it!
19 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Keith,
This is lovely feedback for Martin. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent experience
Excellent experience! Martin got me an amazing deal on sim only and home broadband. He was very friendly and polite.
18 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sarah,
Thanks for your review for Martin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Are 2nd trip to Blackpools Vodafone…
Are 2nd trip to Blackpools Vodafone shop and are 2nd experience being served by Matthew. Just a thank you to Matthew for being professional but not pushy, for putting us at are ease and making the transfer to a new phone seamless. Once again your help and advice was really appreciated.
15 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Karen,
Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went to buy a new phone a I have has…
Went to buy a new phone a I have has mine for few years and needed update, Adam couldn't have been more helpful,advised me on the best phone fory needs and set everything up transferring all my apps ,data etc from my old phone onto the new one ,he even saved me on my monthly £10 top up which i now only pay £9!!!! Would recommend this store 100%
16 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Catherine,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats on the new phone and deal.
Thanks,
The Vodafone Social Media Team
Great customer service
Great customer service. I got S24 ultra on amazing deal!. Martin was extremely helpful and transfer my data over from my old phone. Highly recommend Vodafone to my friends.
16 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Carol,
Thank you for taking the time to leave us a 5 star review and congrats on the new S24 Ultra.
Thanks,
The Vodafone Social Media Team
Brilliant customer service in Blackpool 10 stars
Nikki in the Blackpool store was fantastic from start to finish. Nothing was too much trouble. Would give Nikki 10 out of 10 for outstanding customer service. A true asset to Vodafone.
9 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Samantha,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service personnel adam was prompt and efficient
Service personnel adam was prompt and efficient and helped me in my situation
14 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Williams. Thank you for your review for Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Marcin was excellent. I will highly recommend Vodafone Blackpool shop.
11 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello, Pam,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Marcin.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, I got exactly what I when in for, in no time at all. Very happy with my upgrade, thanks again Matthew 🙌🏻
4 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Adam,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and congrats on your new upgrade.
Thanks,
The Vodafone Social Media Team
Amazing customer service
I have been into store on a number of occasions recently and Nikki has always been amazing! She is helpful, courteous and professional and helped me to sort out my broadband service cancellation which had not been actioned. I also bought a new phone and contract and she got me a brilliant deal with money back for my old handset! Great customer service!!
30 October 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Stephen,
Thanks for your review for Nikki. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great expirience
Great expirience! Marcin was amazing, he was very polite and frinedly. Highly recomeded!
3 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Mejnun,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Awesome experience
Awesome experience! Martin found me an amazing deal on S24! I am very happy with Vodafone.
1 November 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello,
It's great to hear that you received a 5 star service from Martin! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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