Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more
Company replied
Location
Switch location41 London Road, PO21 1PQ BOGNOR REGIS, GB
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See what reviewers are saying
Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more
Company replied
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more
Company replied
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Bognor
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom
4.9
Excellent
136 reviews
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Excellent customer service
I am a real dinosaur when it comes to technology but Juliette at the Bognor branch explained everything really clearly and made me feel OK about not knowing stuff, excellent customer service!
24 September 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Eileen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom the absolute G in sales
Tom D was an amazing person who helped me through this difficult time.
I was in need of a new sim and he held my hand through out the whole process!
10/10 thank you so much for making something complicated easy!!!
12 September 2025
Unprompted review
Reply from Vodafone UK - Bognor
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Fantastic service
Bradley was incredible from start to finish.
Bradley was very professional and friendly made me feel welcome and I felt that Bradley was genuinely was happy to help me. I explained that I’m not very technical with phones and don’t understand phone jargon.
Bradley took the time to explain everything to me and changed the language so I could really understand. I really appreciated the time and patience Bradley had for me and I was made to feel comfortable and a valued customer.
Bradley showed me the difference between the 2 phones I was looking at and gave me time to process everything. Gave me all of the information I needed to make the decision
It’s because of the service from this store that I stay with Vodafone as I trust that I will get the best value for money.
I’m very grateful for Bradley’s help
8 September 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Brown,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Molly was so helpful polite and went…
Molly was so helpful polite and went out her way to give me the best deal.
25 August 2025
Unprompted review
Reply from Vodafone UK - Bognor
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Brad was amazing
Brad was amazing. I was an EE customer and he helped me set up my new phone for free and now I am moving to vodaphone because he was so helpful and EE were not
22 August 2025
Unprompted review
Reply from Vodafone UK - Bognor
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Juliette was fantastic
Juliette was fantastic. Very knowledgeable, friendly and made the experience of getting a new phone very easy.
👍👍👍
15 August 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Will,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom D was amazingly cheerful
Tom D was amazingly cheerful, friendly and knowledgeable. Top marks!
7 August 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Suzanne,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SIM card problem
Shop assistant very helpful and gave me feedback on my problem with my phone.
29 July 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Lisette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bognor
Hey Keith,
Thanks for the lovely review and fantastic support for Tom.D.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service came in to Bognor for…
Excellent service came in to Bognor for an enquiry and ended up up grading my phone! Was served by Tom. D. Definitely recommend!
19 July 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey there
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bognor
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Molly was brilliant and helped ne with…
Molly was brilliant and helped ne with adding roaming for my holiday. She also checked my contract and improved it.
27 June 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Wendy,
Thanks for the lovely review and fantastic support for Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was very helpful and sorted out…
Bradley was very helpful and sorted out a recent problem and instigated a new contract.
14 June 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hi Pauline. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service
We came to shop with a billing question and we met Justyna and she has provided excellent service as she helped us to understand the Bill payment and set up the Vodafone app. Great service.
10 June 2025
Unprompted review
Reply from Vodafone UK - Bognor
We're happy to hear that you received excellent service and that our agent Justyna helped you understand your bill and set up the My Vodafone app.
If you need further assistance, please message us on Facebook - vodafone.uk/3lCYUxW, X - vodafone.uk/3LXh2xl, or Instagram - https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
It was a pleasure to be in the office…
It was a pleasure to be in the office at Justyna's assistance. All the tasks requested by us were proficiently performed.
7 June 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hi Jola.
Thank you for your positive feedback,
Vodafone Social Media Team
I had a fantastic experience with…
I had a fantastic experience with Justyna at Vodafone when purchasing a new device plan and airtime. She was incredibly helpful, knowledgeable, and patient throughout the whole process. Justyna took the time to explain all the options clearly and made sure I got the best deal suited to my needs. Her friendly and professional attitude made the experience smooth and enjoyable. I left feeling confident and very satisfied with my purchase. Thank you, Justyna, for your excellent customer service – you’re a true asset to Vodafone!
5 June 2025
Unprompted review
Reply from Vodafone UK - Bognor
We appreciate you sharing your wonderful experience. We're happy to hear that the service provided was helpful and informative, ensuring you found the perfect plan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Charlie has served me many times in the…
Charlie has served me many times in the shop and he is always very courteous and helpful. He has provided an excellent service to me this afternoon. Thanks so much Charlie!
15 April 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Karen,
I'm glad to hear that the store agents were able to help you with your concern. Thank you for the wonderful review and the fantastic support for Charlie.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in Vodafone Bognor…
Great experience in Vodafone Bognor today, Charlie helped me upgrade my phone and transfer all of the data across.
26 February 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hi Kelly,
Thanks for sharing your fabulous feedback for Charlie and the Bognor team, it's really appreciated! If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joe was great very helpful with my sim…
Joe was great very helpful with my sim card and very patient explained everything well. Can't recommend more, thank you Joe.
21 February 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hey Stephen,
Thanks for letting us know what an amazing job Joe did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Bognor Regis office today…
Visited Bognor Regis office today experiencing some issues with my phone connection. Tried doing it on line but due to connection issues couldn’t receive security text to search, told to visit Vodafone shop. Brad took all the details was very helpful & knowledgeable. Told it might take up to 24 hours to resolve was sorted within 3 hrs , Thankyou Brad will certainly call in again when my contract is due for renewal
23 January 2025
Unprompted review
Reply from Vodafone UK - Bognor
Hi P A,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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