Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more
Company replied
41 London Road, PO21 1PQ BOGNOR REGIS, GB
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Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more
Company replied
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more
Company replied
Juliette was lovely and went over and above and two more cusykmers are going to come to Vodafone when tbekr contracts are up to see her again! Oszkar was hellful as well!
Company replied
Visited Bognor Regis office today experiencing some issues with my phone connection. Tried doing it on line but due to connection issues couldn’t receive security text to search, told to visit Vodafon... See more
Company replied
Written by the company
41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom
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Brilliant service and customer care.

Reply from Vodafone UK - Bognor
Juliette Gander was so polite and helpful. Thankyou so much

Reply from Vodafone UK - Bognor
James was very helpful, and provided a great surface

Reply from Vodafone UK - Bognor
Juliette set me up with a new phone and wqs great company and oszkar was great too

Reply from Vodafone UK - Bognor
Juliette was lovely and went over and above and two more cusykmers are going to come to Vodafone when tbekr contracts are up to see her again! Oszkar was hellful as well!

Reply from Vodafone UK - Bognor
The experience is awalys great, friendly and helpful staff.
Very happy with the service and information and explained very well.
Juliette was very helpful and friendly with explaining everything to me.
Very happy with everything.

Reply from Vodafone UK - Bognor
Excellent service from Ellie and Oscar
Very happy

Reply from Vodafone UK - Bognor
Ellie & Oszkar 10/10 service today!!

Reply from Vodafone UK - Bognor
James was patient informative, kind and generous with his time. Took time to help me understand. He was professional in his approach. He did not rush me. He was mindful of my age and physical condition. HE WAS BRILLIANT

Reply from Vodafone UK - Bognor
I was able to talk hind leg off a donkey 🫏 the lovely Juliette was able to sort out the issue very quickly and efficiently would recommend going to store to sort out issues with Vodafone

Reply from Vodafone UK - Bognor
Fantastic service! Juliette was professional, speedy and friendly. The whole team were lovely. Thank you everyone for your help and great service

Reply from Vodafone UK - Bognor
I visited Bognor today and spoke with Ellie who was ever so helpful with all my queries! I will definitely be returning to upgrade my phone with her. Thanks Ellie

Reply from Vodafone UK - Bognor
Juliette was very help and informative in my enquiries. Everyone there was very friendly! Highly recommend

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor
We had a lot of questions which we wanted asking,
the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer and support straight away.

Reply from Vodafone UK - Bognor
Amazing experience from Ellie in bognor store. And all the staff 😁

Reply from Vodafone UK - Bognor
Ellie made the experice good she was amazing also had help from James and Brad walked out once again one very happy customer and grandaugher

Reply from Vodafone UK - Bognor
Juliette was very helpful and understand

Reply from Vodafone UK - Bognor
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