Vodafone UK - Bradford Petergate Mall Reviews 

219
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more

Company replied

Rated 5 out of 5 stars

Came into store today as my phone was playing up Sana gotthis sorted for me in minutes Thankyou Sana absolute star

Company replied

Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent assistant very helpful,Syed

Excellent assistant very helpful,Syed

28 December 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sayed and becka were fantastic good…

Sayed and becka were fantastic good service

19 December 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Rahila, ​

Thanks for the lovely review and fantastic support for Sayed. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Syed was absolutely lovely helpful and…

Syed was absolutely lovely helpful and got me amazing deals couldn't ask for more thankyou great experience

19 December 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Rachel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came saw because she was very helpful…

I came saw because she was very helpful and got me a new phone and helped me transfer all my data over for me.

12 December 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey karamjeet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becka did a great job at transfering

Becka did a great job at transfering
g and helping me set my phone up

10 December 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Clifford,

Thanks for the lovely review and fantastic support for Becka.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service and support

Sales Assistant in the Broadway Branch helped me twice on two separate days with the My Vodafone App. She set everything up for me on my phone, i just had to do my Password as I was having issues and she assured me it was not me but the app. I was extremely grateful for the help. What a wonderful member of staff. Thank you!

26 November 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Lloyd,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahil and alima helped out with a great…

Rahil and alima helped out with a great service
Couldn’t be happier

15 November 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahul was very helpful and made the…

Rahul was very helpful and made the process simple.

14 November 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff is very Good i had a Great…

The staff is very Good i had a Great Welcome when i came back for my Refund And the staff Guided me through The whole Process Very Perfectly so I can sortout my problem Especially Miss Faiza she Help me alot she treeted me very Politely and help me To Get my refund And now my problem has been solved out….especial Thank To Miss Faiza Who Helped me and Guided me through whole process…

13 November 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was very helpful and very polite

She was very helpful and very polite, told us about everything what was happening.

11 November 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rahil was very helpful

Rahil was very helpful, helped me get a good deal.

29 October 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Helped me change my plan. Good customer service

29 October 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi. We're happy to hear that we provided helpful assistance and good customer service as we changed your plan. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

fiza always provide great service.

As normal fiza always provide great customer service while being patient, attentive, and genuinely dedicated to resolving my concerns.
She shows empathy,professionalism, I would highly recommend fiza and the Vodafone staff.

23 October 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by becka

Was served by becka. She was great and showed alot of patience with me and helped me through the whole transaction and I felt well informed

15 October 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Give your staff special treatment please

We're really looking forward to seeing Alima recognised for her outstanding service. She's been incredibly helpful and has a talent for communication that truly stands out. We believe she deserves a promotion, and we can't wait to see the positive impact that will have on your team in the future.

26 September 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Umar,

Thanks for the lovely review and fantastic support for Alima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Serves by the manager is very helpful…

Serves by the manager is very helpful and friendly

26 September 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Faiza did an amazing job and getting my…

Faiza did an amazing job and getting my lines sorted.

26 September 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

13 September 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alima was great

Alima was great. She was very helpful and friendly.

30 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alima was very helpful even tho we took…

Alima was very helpful even tho we took so long as she had no problem going over and over throughout the stuff that we needed help with well done voda phone exceptional training

29 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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