Vodafone UK - Bradford Petergate Mall Reviews 

219
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more

Company replied

Rated 5 out of 5 stars

Came into store today as my phone was playing up Sana gotthis sorted for me in minutes Thankyou Sana absolute star

Company replied

Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied


Company details


Contact info

  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(219)

40,576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can't lie one of the best emeployes…

I can't lie one of the best emeployes alima was very helpful and I think all employees should have same training

29 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was with Ehsan today from the…

I was with Ehsan today from the Bradford store and what a cracking young man, I bought an iPhone 16 pro max from a young gentleman called ishmail from the same store who was amazing so helpful and Ehsan who helped me set up my new phone and change my number to a new one.

The level of customer service on display here was by far the best I have ever seen. These 2 young men should be proud of themselves they are the epitome of excellence, patience and customer service, I should know I was the owner of Adams kids and various other companies with over 8000 employees these 2 and the rest of the staff stood out as amazing.

They deserve a pay rise. If it was my company I would give them a bonus and a pay rise!

11 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Sabur,

Thanks for the lovely review and fantastic support for Ehsan and Ishmail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ehsan has been amazing all way thojgh…

Ehsan has been amazing all way thojgh will be coming back

11 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Chelsey,

Thanks for the lovely review and fantastic support for Ehsan. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by a new girl Becka she was…

Was served by a new girl Becka she was really friendly Nd helpful and got me a new phone sorted

1 August 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Rahil who was really helpful…

Spoke to Rahil who was really helpful very happy with my visit and my purchase.

29 July 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey David

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in because I had an issue and left…

Came in because I had an issue and left with a brand new flip 7 couldn't be happier with thr service from ishmail

25 July 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ishmail was a great help walked me…

Ishmail was a great help walked me through the whole journey with ease took his time explaining and I'm now happy with my A16

8 July 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Mobeen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omar Khan was so helpful in resolving…

Omar Khan was so helpful in resolving an issue that had been ongoing for months with the support team, clearly articulated everything around the issue and next steps. He was very professional and courteous in his manner and is a real credit to the store, I'm not overexaggerating when I say that was definitely the best customer service experience I have had, give Omar a raise Vodafone!

5 July 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Amad,

Thanks for the lovely review and fantastic support for Omar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

Chloe

7 June 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We're happy to hear that you received amazing customer service!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

Chloe

7 June 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Bryan.

We're happy to hear that you had such a positive experience with our agent Chloe.

Thank you for your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service really happy and helped me upgrade and understand my new contract

1 June 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Keeley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade my phone Ish made it…

Came in to upgrade my phone Ish made it a very smooth journey I was scared about loosing all my data but Ish put my mind at ease and said he will transfer everything over very happy with the service

30 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful....Rahil was Amazing

Very helpful....Rahil was Amazing

30 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Eric,
Thanks for the lovely review and fantastic support for Rahil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was very helpful polite and…

Chloe was very helpful polite and patient managed to complete my new phone and up dates as well as serve other customers she’s is a credit to your store

29 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Suzanne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Omar.

Excellent service by Omar.. helped me with my new sim

27 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Stephen. Thank you for your review for Omar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehnaz was amazing very kind

Mehnaz was amazing very kind. Thank you

7 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Klodiana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice we bought…

Very helpful and nice we bought broadband and a sim card from her - lovely experience

4 May 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Yaser,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe

Shes very helpful and very good in her job.

24 April 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Mayumi Dantis, 
Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe
Me and my husband were very satisfied with her. She is very accommodating and help us with our new phone and broadband. Even help up transfer/ set up with new phone. Highly recommended.

22 April 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Tita,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience with [Alima]

I had a fantastic experience with Alima! She was professional, kind, and incredibly helpful throughout our interaction. Her attention to detail and genuine care made a big difference. I truly appreciated her positive attitude and the way she made everything so smooth and stress-free.

11 April 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Ahmed,

Thanks for the lovely review and fantastic support for Alima.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look