Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.
Company replied
56-60 Broadmead, BS1 3ED Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.
Company replied
We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so Helpful and attentive honestly great help. Lovely guy
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Written by the company
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too. No question was a silly question and he answered everything we needed him to.

Reply from Vodafone UK - Bristol Experience
Ben in the bristol branch was great- he explained everything clearly and got me a good deal that worked for me

Reply from Vodafone UK - Bristol Experience
Very helpful and and gave us great insight on the product we were interested in Thank you Ayo

Reply from Vodafone UK - Bristol Experience
Tori assistant manager and Rose spent a long time and gave me absolutely fantastic experience and sent me home extaticly happy and satisfied home and hope to see them both again and wish them best future

Reply from Vodafone UK - Bristol Experience
Ayo was a Very coperative staff. He took his time to get me a good plan. I am so happy foe the excellent customer service. Thank you vodafone

Reply from Vodafone UK - Bristol Experience
Have a good experience with ayo he is very polite and kind gentleman and give us excellent customer service.😇

Reply from Vodafone UK - Bristol Experience
Excellent customer service. Ethan was friendly, helpful and helped me with all my family accounts and upgrades. Very impressed

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans for both my husband and my mobile phone and my broadband! He helped me get to grips with the different bits and pieces I have with Vodafone and retained my custom and also managed to upgrade my home broadband! A very patient and helpful staff member. I am so very grateful for all of his help today!!

Reply from Vodafone UK - Bristol Experience
Sam has been an absolute asset to your company. He has explained everything in depth and gone above and beyond for me especially me being a technophobe would highly reccomend visiting broadmead Bristol Vodafone store.

Reply from Vodafone UK - Bristol Experience
AyoThank you very much Ayo was very professional and helpful good, great help from him.thank you

Reply from Vodafone UK - Bristol Experience
Fantastic service, very friendly team, very patient.
Ben and Tom were amazing and explained everything to us.
Highly recommend this branch.

Reply from Vodafone UK - Bristol Experience
Wonderful and helpful. Amazing first customer service with Sam

Reply from Vodafone UK - Bristol Experience
Sam is the best ever. The best vodafone employee theyve ever had. Buy from him!! He knows what hes doing!

Reply from Vodafone UK - Bristol Experience
Went in to Bristol store seen Dan did me a great deal on a upgrade really helpful

Reply from Vodafone UK - Bristol Experience
Went in for help in the bristol store I seen Dan he did me a great deal on home broadband

Reply from Vodafone UK - Bristol Experience
What a wonderful experience. Victoria was absolutely outstanding. Nothing too much trouble. Its why i have been a vodafone customer for 25 years and will continue to be in the future.

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.