Vodafone UK - Bristol Experience Reviews 

341
TrustScore 5 out of 5

4.9

56-60 Broadmead, BS1 3ED Bristol, GB


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Rated 5 out of 5 stars

Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.

Company replied

Rated 5 out of 5 stars

We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so Helpful and attentive honestly great help. Lovely guy

Company replied

Rated 5 out of 5 stars

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more

Company replied

Rated 5 out of 5 stars

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more

Company replied


Company details


Contact info

  • 56-60 Broadmead, BS1 3ED, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

39,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ayo is very good man helpful

Ayo is very good man helpful

20 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Mustafa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review ayo

Ayo . Very professional, friendly and patient service

20 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Graham,

Thanks for the lovely review and fantastic support for Ayo,

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor,at Vodafone Broadmead…

Connor,at Vodafone Broadmead Bristol,immediately came smiling towards me,warmly ready to help;he was friendly,kind,knowledgeable,efficient,& excellent at immensely good communication.He listened so well to what I needed,he asked terrific questions to identify the very best package he could put in place for me,then worked with great care & focus on putting each part of the new contract in place.He is truly a magician of magnificent communication & sparkling good service.I'm highly thankful to him for his expert help.I'm also very impressed that Vodafone deeply value loyal customers,& that they reflect this in the costs,when putting a fresh contract in place.

15 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Barbara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is so good job and he is patient

He is so good job and he is patient

17 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Fatemeh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi Tom Morgan

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignored questions from different Vodafone "helplines" that was a blessing. Give Tom a raise. He's the only reason I'm on not heading to the EE shop right now. Cheers. Des

17 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Des,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and friendly

Sam was very helpful and friendly

16 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Sambor,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam is a lovely gentleman

Sam is a lovely gentleman, very helpful, good at explaining and knows give you the best deal

13 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Emil,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo very nice young man very helpful…

Ayo very nice young man very helpful solved all our problems so thank you Vodafone for this staff

10 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey David,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Ayo I have secured my…

Thank you to Ayo I have secured my contract plan with him , great and very friendly awesome custom service

7 April 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Maggy

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service


GREAT SERVICE

Rose was brilliant @ the Bristol branch in Broadmead
Efficient polite and understanding

Much appreciated

31 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey PH Bristol,

Thanks for the lovely review and fantastic support for Rose.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a delight l

It was a delight l. We had a great customer service experience. And and our retail advisor ayo was very helpful and patient with us. Understanding our situation and helping us resolve it. Thank you again.

31 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Najib,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo was so kind to me he explained…

Ayo was so kind to me he explained everything to me .He took to time
With me and made me feel very comfortable. I shall definitely be coming to see him again with any other requests may be
SO A. IG THANK TO AYO XX

30 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi Anne ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ayo —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo was very helpful great service nice…

Ayo was very helpful great service nice chat

26 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Ahmet,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo is good retail adviser.he deserve…

Ayo is good retail adviser.he deserve to be a manager.

24 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Abdirisak,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a very positive experience at a Great Experience Thanks to Sam

I had a very positive experience at Vodafone thanks to Sam. He was professional, patient, and very helpful.

He took the time to understand what I needed and explained everything clearly. With his help, I upgraded my phone, arranged contracts for two SIM cards for myself and my daughter, and also received a GigaCube with a SIM card for home internet.

Everything was explained in a simple and friendly way, and the offer was very good. Now I have one of the best phones currently available, and I am very happy with my decision.

After a negative experience with another company before, this service really impressed me. Thank you, Sam, for your excellent help and support.

12 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Oksana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Ayo

Good service from Ayo. Explained everything clearly. Quick service

14 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Meco,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo very helpful and helped me with a…

Ayo very helpful and helped me with a new phone. I had anxiety coming in to the shop and now feel relieved. Thank you

13 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Helen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo contract renewal

Ayo

Excellent service. Thank you.

11 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo was so friendly

Ayo was so friendly, professional & efficient. He sorted what needed doing with a lovely smile on his face.

9 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Cath,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aston thank you very much

Aston thank you very much

9 March 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey fakhir,

Thanks for the lovely review and fantastic support for Aston.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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