I got a new phone from Steven and his service was amazing he was really welcoming and helpful he help me get a deal best suited for me
Company replied
Location
Switch location3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
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See what reviewers are saying
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... See more
Company replied
I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... See more
Company replied
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... See more
Company replied
Company details
- Mobile network operator
- also in
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Chester Grosvenor Centre
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, United Kingdom
4.9
Excellent
288 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Steven was fabulous
Steven was fabulous, very very helpful, sorted everything perfectly.
13 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Sarah,
Thanks for the lovely review and fantastic support for Steven. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steven at the Chester store was amazing…
Steven at the Chester store was amazing helping me with upgrading my phone, getting the best deal and then assisting with a new phone for my son. Steven also upgraded my broadband, getting a cheaper price and faster service.
I cant thank him enough, even staying after the shop closed to complete the transactions,providing excellent customer service.
Brilliant, thanks again!
11 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Gemma,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Best
From start to finish Steve made me feel completely at ease, he showed me all of the options I could upgrade to and was overall a genuine friendly guy, couldn’t have been happier with my experience and I’m am loving my new phone, thank you Steve, you are a credit to the Chester store!
10 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Evan was very helpful
9 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was really helpful with our…
Ryan was really helpful with our upgrades and new Wi-Fi. Great service
8 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
"Hey Janette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Excellent service
Evan was very helpful and went out of his way to find the best deal. No high pressure sales just good honest advice, and alot of patience! Answered all our questions and would definitely go back. Excellent service
7 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Evan was professional and vey good to…
Evan was professional and vey good to sort out my issues
6 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful and polite
6 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey there,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Steve was amazing and helped me get a…
Steve was amazing and helped me get a new phone as i hated the one i had
5 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Gary,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
received a new iPhone but it stopped…
received a new iPhone but it stopped working so panic took over . Went into the Chester store and was greeted by a friendly gentleman Ryan. What can i say customer service was exceptional and he fixed my problem within minutes. So helpful so a big thank you Ryan you are star.
4 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was very helpfull and all so Ryan…
Jamie was very helpfull and all so Ryan got a new phone very happy
4 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Andria,,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very friendly and…
Jamie was very friendly and knowledgeable, he gave me a great deal on my new phone
2 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful gave me a great…
Jamie was very helpful gave me a great deal on my new phone and transfered all my data from my old phone
2 June 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful Evie
28 May 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great staff ( Ryan )
26 May 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Omar,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Steve has been fantstic and saved me…
Steve has been fantstic and saved me over £80 per month thank yku
19 May 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jamie was really friendly and helpful…
Jamie was really friendly and helpful and gave me a great deal on my new phone
15 May 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jamie was extremely friendly and gave…
Jamie was extremely friendly and gave me a great deal on my new phone and even transferred all my data
15 May 2026
Unprompted review
Reply from Vodafone UK - Chester Grosvenor Centre
Hey Annemarie,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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