Vodafone UK - Clacton on Sea Reviews 

203
TrustScore 5 out of 5

4.9

23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB


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Rated 5 out of 5 stars

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more

Company replied

Rated 5 out of 5 stars

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more

Company replied

Rated 5 out of 5 stars

Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I r... See more

Company replied

Rated 4 out of 5 stars

Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more

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  • 23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

42,031 reviews in the last 12 months

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Rated 5 out of 5 stars

I had issues with my device and Lucas…

I had issues with my device and Lucas has been very helpful in fixing this for me. Vodafone has a good employee.

19 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

"Hey Stavros,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

We visited the store in clacton with…

We visited the store in clacton with our advisor being Rebecca, excellent service, went through all our options and gave us an great shopping experience,thank you very much..

15 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Bon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca had been a star getting not my…

Rebecca had been a star getting not my sim and home broadband cheaper definitely worth 5 stars

15 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Honey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been in store and Lucas has…

I have been in store and Lucas has enormously helped me set my phone. I hope to see him again.

14 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Jennifer, thank you so much for your wonderful review and the amazing support you’ve shown for Lucas, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

I attended Vodafone with my daughter…

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a iPhone 17 pro max. Levi was the Vodafone person who was very friendly helpful and informative.

13 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi made sure that we left with the…

Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I received today!

10 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Natalie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca

Rebecca, was clear in her communication, knowledgeable and concise. A pleasure to ask questions to, be listened to and have all the information I needed to make a decision.
A credit to your store.

1 August 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Christopher,

Thanks for the lovely review and fantastic support for Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptionally helpful retail advisor,

Exceptionally helpful retail advisor, Oliver, in Clacton store. Oliver made a stressful experience so easy. His friendly, but very professional help, was very appreciated.

20 July 2026
Unprompted review
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Reply from Vodafone UK - Clacton on Sea

Hey Will,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca helped me to upgrade.

17 July 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Barry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucas was so helpful and explained…

Lucas was so helpful and explained everything in detail and did not make me feel inadequate. I would definitely be back into store to be served by such lovely staff

14 July 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Lynda,

Thanks for the lovely review and fantastic support for Lucas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was very helpful well informed and…

Levi was very helpful well informed and gave us good clear guidance with a friendly and very helpful approach recommended. I would give 10 stars if I could.

12 July 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Becca from the Vodafone Clacton Branch gave excellent customer regarding the 5G Hub broadband. Was very helpful, would recommend!

30 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Billy,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Lucas was very polite and excellent…

Lucas was very polite and excellent service. 10/10!

3 July 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Braintree,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca was very helpful in store

Rebecca was very helpful in store, got my Nan a better deal on her monthly plan, great service.

25 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Maddie,

Thanks for the lovely review and fantastic support for Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I’m extremely pleased with the service from Rebecca.

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than covers my needs and doesn’t cost the earth and saves me incurring roaming charges while abroad in pretty much every country I would want to visit. 🌟🌟🌟🌟🌟

23 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Rick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service helping me sort out issues regaurding my account and suggesting a SIM contract to keep down monthly costs at a great discount.
Thank you Danny for helping me out today in store at Clacton on sea.

18 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was absolutely amazing and was…

Levi was absolutely amazing and was very polite and respectful and did an amazing job sorting out a new sim with no hassle thank u so much and very professional

8 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazingly helpful young chap

Amazingly helpful young chap. He spent about 45 minutes with me trying to sort out my (crappy!) phone, without doing the upsell. I think that he was genuinely more frustrated than I was that it couldn't be sorted!
In the meantime, he pretty much halved the price plan that I was on.
I'm genuinely grateful for the patience &! fantastic service that I've received.
Unfortunately I can't recall his name, but it was around 11am on Thursday 4th of June (& I had to run out & get some reading glasses!).

4 June 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was very pleased with Olivers dealing…

Was very pleased with Olivers dealing with my new package etc and best of all saving me some money 💰

15 May 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucas was very helpful in store today…

Lucas was very helpful in store today and helped me with my device. 10/10!

11 May 2026
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Michael ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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