I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I r... See more
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
Written by the company
23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had issues with my device and Lucas has been very helpful in fixing this for me. Vodafone has a good employee.

Reply from Vodafone UK - Clacton on Sea
We visited the store in clacton with our advisor being Rebecca, excellent service, went through all our options and gave us an great shopping experience,thank you very much..

Reply from Vodafone UK - Clacton on Sea
Rebecca had been a star getting not my sim and home broadband cheaper definitely worth 5 stars

Reply from Vodafone UK - Clacton on Sea
I have been in store and Lucas has enormously helped me set my phone. I hope to see him again.

Reply from Vodafone UK - Clacton on Sea
I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a iPhone 17 pro max. Levi was the Vodafone person who was very friendly helpful and informative.

Reply from Vodafone UK - Clacton on Sea
Levi made sure that we left with the best deals possible. Nothing was too much trouble and time was taken to thoroughly explore all options, prices and deals. Very happy with the customer service I received today!

Reply from Vodafone UK - Clacton on Sea
Rebecca, was clear in her communication, knowledgeable and concise. A pleasure to ask questions to, be listened to and have all the information I needed to make a decision.
A credit to your store.

Reply from Vodafone UK - Clacton on Sea
Exceptionally helpful retail advisor, Oliver, in Clacton store. Oliver made a stressful experience so easy. His friendly, but very professional help, was very appreciated.

Reply from Vodafone UK - Clacton on Sea
Lucas was so helpful and explained everything in detail and did not make me feel inadequate. I would definitely be back into store to be served by such lovely staff

Reply from Vodafone UK - Clacton on Sea
Levi was very helpful well informed and gave us good clear guidance with a friendly and very helpful approach recommended. I would give 10 stars if I could.

Reply from Vodafone UK - Clacton on Sea
Becca from the Vodafone Clacton Branch gave excellent customer regarding the 5G Hub broadband. Was very helpful, would recommend!

Reply from Vodafone UK - Clacton on Sea
Lucas was very polite and excellent service. 10/10!

Reply from Vodafone UK - Clacton on Sea
Rebecca was very helpful in store, got my Nan a better deal on her monthly plan, great service.

Reply from Vodafone UK - Clacton on Sea
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than covers my needs and doesn’t cost the earth and saves me incurring roaming charges while abroad in pretty much every country I would want to visit. 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Clacton on Sea
Great customer service helping me sort out issues regaurding my account and suggesting a SIM contract to keep down monthly costs at a great discount.
Thank you Danny for helping me out today in store at Clacton on sea.

Reply from Vodafone UK - Clacton on Sea
Levi was absolutely amazing and was very polite and respectful and did an amazing job sorting out a new sim with no hassle thank u so much and very professional

Reply from Vodafone UK - Clacton on Sea
Amazingly helpful young chap. He spent about 45 minutes with me trying to sort out my (crappy!) phone, without doing the upsell. I think that he was genuinely more frustrated than I was that it couldn't be sorted!
In the meantime, he pretty much halved the price plan that I was on.
I'm genuinely grateful for the patience &! fantastic service that I've received.
Unfortunately I can't recall his name, but it was around 11am on Thursday 4th of June (& I had to run out & get some reading glasses!).

Reply from Vodafone UK - Clacton on Sea
Was very pleased with Olivers dealing with my new package etc and best of all saving me some money 💰

Reply from Vodafone UK - Clacton on Sea
Lucas was very helpful in store today and helped me with my device. 10/10!

Reply from Vodafone UK - Clacton on Sea
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.