I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
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I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
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23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
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Reply from Vodafone UK - Clacton on Sea
Levi was a great help sorted contract and was very pleasant a credit to vodaphone

Reply from Vodafone UK - Clacton on Sea
We had the pleasure of being served by Danny today, he was extremely apologetic as there was a lot of people in the store and he apologised for the wait time. Danny was really helpful discussing sim plans that would suit both my business and my husband . He had good knowledge of the iPhones he had in stock and what would work best for my needs.
Danny was polite helpful and a pleasure to met

Reply from Vodafone UK - Clacton on Sea
Changed my plan and ordered a watch. Excellent service from Danny, who made sure I understood everything that had and would be happening, delivery wasn't great, but that was DPD fault, went back to store, saw Danny who sorted it all out, helped set up my phone and watch and made me feel totally at ease. Excellent service.

Reply from Vodafone UK - Clacton on Sea
My experience was very pleasant and Danny was amazing making my upgrade so easy and explained everything throughly
He’s very professional and helpful

Reply from Vodafone UK - Clacton on Sea
Danny gaves us fantastic service and really shared is knowledge around the mobile device i wanted

Reply from Vodafone UK - Clacton on Sea
Thank you very much to Ryan, Levi and other colleagues at Vodafone Clacton who helped answer the many questions and gave very useful advice before and after I bought my Samsung phone. Excellent service.

Reply from Vodafone UK - Clacton on Sea
I have visited Vodafone Clacton store three times over
the past months to seek advice and eventually decide to buy a new phone. All the staff in store have given excellent friendly service and have answered all my questions and addressed any concerns I may have had. Today I ordered a new Samsung phone and I wish to praise in particular staff members Danny and Oliver for all their help.

Reply from Vodafone UK - Clacton on Sea
Ollie provided a great service and was very helpful setting up both phones we have recently purchased from Vodafone. He also helped with email queries and will help me apply a PAC to keep my number. Am very happy with the results since moving to Vodafone

Reply from Vodafone UK - Clacton on Sea
I was very impressed with the outstanding customer service. Charlotte, the manager, and Becca provided excellent support—both were friendly, knowledgeable, and efficient. My order was handled promptly, and I left the store completely satisfied. Thank you for such a positive experience.

Reply from Vodafone UK - Clacton on Sea
Becca always gives 100% customer service and is very knowledgeable

Reply from Vodafone UK - Clacton on Sea
Had a great chat with Levi at the Clacton office who helped me with my SIM update, he also helped me get a SIM card for my daughter with proper information.
Great experience!

Reply from Vodafone UK - Clacton on Sea
Rebecca helped my mum to get a sim and move her number over, very quick and easy

Reply from Vodafone UK - Clacton on Sea
Becca has been very helpful in the Clacton store, would visit again.

Reply from Vodafone UK - Clacton on Sea
Levi, was so so helpful and so polite and chatty. Explained everything to me.
Vodafone is the best place to get advice on anything you ask for.
Thank you. My name is Barbara brown

Reply from Vodafone UK - Clacton on Sea
Danny set mine and my husbands phone up for us with no trouble. We bought the phones yesterday and didn't know what to do. Danny was polite and did it all for us

Reply from Vodafone UK - Clacton on Sea
Danny helped set up our phone and kept everything easy for us.
He was very knowledgeable, polite and didn't judge

Reply from Vodafone UK - Clacton on Sea
Pop into branch today for the first and and received outstanding friendly service. Thank you Hannah

Reply from Vodafone UK - Clacton on Sea
Excellent service from Ryan and staff at Vodafone shop in clacton thank you

Reply from Vodafone UK - Clacton on Sea
Visited on Sunday, Danny couldn't of been more helpful, knowledge and communication was spot on, highly recommended

Reply from Vodafone UK - Clacton on Sea
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