I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
Location
Switch location23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Clacton on Sea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited Vodafone in clacton and saw…
Visited Vodafone in clacton and saw Danny who was very helpful in helping me set up my devices. Easily recommend
28 October 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Gillian,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
Change to Vodafone today after 10yrs with ee. Great service received I knew what I wanted when I went in and got excellent service from Becca, nice smooth transaction even took care of my pac code for me.
Excellent 10 out of 10.
7 October 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Sean,
Thank you for taking the time to review this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Danny
Excellent service from Danny. Helped me set up a new phone and walked me through every step
8 September 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Lyn,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I would like to say a big Thank you to Danny in the Clacton shop .The previous day my phone was broken .He managed to take the stress away sold me a new phone changed my tariff for a more suitable
I would like to say a big Thank you to Danny in the Clacton shop .Previous day my phone was broken .He took the stress away sold me a new phone changed my tariff for a more suitable one helped me to get up and running I even got a new laptop as a bonus .Top drawer and quality sales technician .My wife is now going in next week to upgrade hers
2 September 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Russell,
This is lovely feedback for Danny. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was knowledgeable polite and…
Dan was knowledgeable polite and extremely helpful.He was able to sort my problem with the phone to my complete satisfaction.Excellent service.
1 September 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Charlotte was more than helpful
Charlotte was more than helpful, she went above and beyond to help us get a good deal on an upgrade and I really appreciate the time she spent on us
22 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Everytime I've come it they have been…
Everytime I've come it they have been really good and wonderful
21 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Bernie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service!
Dan was great , very helpful and patient with me changing over to Vodafone
12 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Fred,
Thank you for taking the time to review and sharing this feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb Service from Dan.
Dan was very Patient, caring, helpful and brilliant!
12 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Veronica,
Thank you for your review and feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Danny was so knowledgeable and helpful
Danny was so knowledgeable and helpful. Answered all my questions with patience and understanding. Nothing was too much trouble. He should be promoted A***
11 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Sandie,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy was very polite and helpful
Amy was very polite and helpful, lovely girl. also Becca was very helpful as well.
10 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Debra,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Visit to vodaphone shop in Clacton on sea
The assistant that helped me was very good with all aspects of our conversation
8 August 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi John,
Thanks for the five star review, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amy was extremely helpful
Amy was extremely helpful, pleasant and polite.
3 August 2024
Unprompted review
Came into the store unsure but within…
Came into the store unsure but within minutes I had all that I needed and more Amy done a amazing job and I will be back to sort a phone out with you guys. This is due to the quality of service i received from Amy
27 July 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Barry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Amy was very professional and helpful.
Amy was very professional and helpful.
26 July 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Lorraine. Thank you for your review for Amy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Clacton on Sea
Hi Steve,
Thank you for your review and feedback for Amy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Renewed my contract today was very…
Renewed my contract today was very pleased with becca who helped me very helpfull thank you 👍
14 July 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Michael,
Thank you so much for taking the time to leave us a 5 star review! We're glad you're pleased with your new contract and the experience with becca.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Very happy helpfully cheerful
Amy was helpfully and did it all which is what need
14 July 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Joanne,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Becca was outstanding
Becca was outstanding, helpful and very polite, couldn’t do more for us if she tried, Fantastic experience
14 July 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Sue. Thank you for your review for Becca. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Danny at Clacton on Sea
My husband who is blind and has a basic pay as you go phone hadnn't used it lately and the sim had been disconnected. We tried on line and over the phone to get help but to no avail so we went to the shop in Clacton on Sea where we were helped by Danny, it took quite a bit of his time but he managed to get it reconnected with the same number. So big thank you to Danny it was so much easier trying to sort problems face to face as on line or over phone proved impossible
21 June 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Alison,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.