Katie was so helpful sorting out a new mobile contract for my elderly father and also advised my parents on renewing their broadband and home phone. Fantastic service and so friendly.
Location
Switch location4 Kingsgate Street, BT52 1LB Coleraine, GB
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See what reviewers are saying
The staff in this branch in Coleraine have always been and continue to be so helpful and friendly every time I visit the store. They cover all my options with patience and understanding as I am no... See more
Company replied
Spoke to Scott about upgrading my pixel to the new pixel as a preorder, couldn't have been a smoother and more enjoyable experience. An absolute gentleman and made sure to explain everything fully and... See more
Company replied
Katie was amazing... she was very efficient & new exactly what she was doing. Highly recommend coming to Katie for all your phone issues. Jenny
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Coleraine
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Contact info
4 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
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Excellent experience today
Excellent experience today, Lisa was most helpful and very patient with me.

Reply from Vodafone UK - Coleraine
Helpful and friendly staff
Helpful and friendly staff. Sorted all questions and worked to get the best deal

Reply from Vodafone UK - Coleraine
Jill & Lisa are life savers!
Jill & Lisa really helped me with a problem with my plan going from a monthly plan to Sim only. My mistake was doing it online but the ladies resolved this keeping my old number with the new plan. Life savers and really courteous and helpful. Thank you Jill & Lisa!!!

Reply from Vodafone UK - Coleraine
We had a lovely experience with Lisa
We had a lovely experience with Lisa. She took her time and explained everything so well. She was so lovely and couldn’t have done much more.

Reply from Vodafone UK - Coleraine
Gret seevice and deal from jonathan at…
Gret seevice and deal from jonathan at Vodafone, moving from a different network and will definitely come back to store to do it again

Reply from Vodafone UK - Coleraine
Assistant Jill was exceptional
Assistant Jill was exceptional, very knowlegable, patient and eager to help. Would highly recommend the Coleraine store.

Reply from Vodafone UK - Coleraine
Jonathan realy helped me get my new…
Jonathan realy helped me get my new samsung set up and ready to go, im so glad tbe vodaofne store is there jn coleraine

Reply from Vodafone UK - Coleraine
In store with Scott today,
In store with Scott today,
Incredibly helpful and knowledgeable. Very happy with our upgrade and all the help with our queries and changes needed

Reply from Vodafone UK - Coleraine
Scott was incredibly helpful in my…
Scott was incredibly helpful in my upgrade plan today. Talked through everything and was very friendly. Great customer service from Coleraine branch!

Reply from Vodafone UK - Coleraine
Jill was brilliant in sorting out our…
Jill was brilliant in sorting out our upgrade today! Thank you

Reply from Vodafone UK - Coleraine
Jonathan was very helpful in setting up…
Jonathan was very helpful in setting up my new Google watch. He's such a great help with everything

Reply from Vodafone UK - Coleraine
Great service from Jonathan getting my…
Great service from Jonathan getting my new phone sorted as my battery was broken, been here for 25 years and will be for 25 years to come

Reply from Vodafone UK - Coleraine
Service was great
Service was great, Jonathan got my data sorted and back up and running 😀

Reply from Vodafone UK - Coleraine
The Coleraine store was a pleasure to…
The Coleraine store was a pleasure to visit and will definitely be back

Reply from Vodafone UK - Coleraine
Great service from Jonathan and Jill…
Great service from Jonathan and Jill for my transfer

Reply from Vodafone UK - Coleraine
Very helpful and all explained well

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine

Reply from Vodafone UK - Coleraine
Went to Vodafone shop Coleraine
Went to Vodafone shop Coleraine, got a new phone contract,Scott was very efficient,talked through everything and made the whole process plain and simple. Definitely 5🌟 service.

Reply from Vodafone UK - Coleraine
Lisa was very helpful in sorting out my…
Lisa was very helpful in sorting out my phone for me nothing was too much bother for her.

Reply from Vodafone UK - Coleraine
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