⭐⭐⭐⭐⭐ I had a really positive experience at the Vodafone store in Frenchgate, Doncaster, thanks to Sharan. They were very polite, friendly and professional. I was seen straight away and Sharan so... See more
Company replied
Location
Switch locationUnit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more
Company replied
Danii was very efficient, not pushy at all and explained everything in a clear and concise manner. They managed to get us a fantastic deal and provided us with the exact device we wanted with ver... See more
Company replied
Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Doncaster Frenchgate
Written by the company
Contact info
Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom
4.9
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Doncaster Frenchgate
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Friendly and helpful advice at Doncaster
Today we called in and Andreea helped us save us quite a lot of money per month by altering to sim cards. Also, I will have a much better signal! Andreea was friendly informative and patient the whole time. Very pleased.
4 October 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hello, Anne,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Andreea.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Doncaster Store
I had a great experience, quick service, friendly staff.
2 October 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Ioana,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Doncaster store.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Doncaster Frenchgate
Hi Czirai,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive and quick experience with us.
Thanks,
The Vodafone Social Media Team
Visit to change SIM only plan
Visit to change SIM only plan. Staff member Natalie, incredibly helpful. Whole process painless and quick and saving of over £10 per month gained.
2 October 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Eli,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience when changing the plan.
Thanks,
The Vodafone Social Media Team
Extremely helpful
Extremely helpful, understanding & excellent customer service. I was purchasing a new contract for a family member and was a little confused. Andreea was very patient and friendly. Any future queries I will most definitely be returning to see Andreea at Doncaster
14 September 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea was Really helpful thankyou for…
Andreea was Really helpful thankyou for helping with my broadband
13 September 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Marian,
What super feedback for Andreaa! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Hats off to Rob in Doncaster
Been with Voda for years and have always dealt with the Doncaster guys. Hands down the most helpful and honest staff. Nipped in to see when I was due to renew on my phone and spoke to Rob, he went through everything with me and i managed to bag myself a really good deal and upgrade my broadband on an awesome deal too. Would 100% recommend 👌
7 September 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Sarah-Lou,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Superb Customer Service…
I had a issue regarding a broadband order I had made, and the customer service provided by Natalie was superb.
While the issue couldn't be directly resolved, Natalie helped me with a new order and sorted me out with a temporary solution while I wait for the new order.
Definitely coming back again.
6 September 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi there,
Thanks for your review and your lovely words for Natalie! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service. We've been coming here for about 4 to 5 years and we haven't been disappointed at anything.
18 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hello Faith,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My phone stopped working last night.
My phone stopped working last night.
I use my phone for medical use as well as work so to have a functioning phone is important for me. I turned up at the Doncaster branch as soon as it opened and was greeted by Natalie. She is an absolute credit to the branch and I could not thank her enough for her help. I left with a smile on my face (definitely not what I walked in with) not because of her outstanding customer service but because she was an amazing person to talk to (I was there for 2 hours.) Please pass this on to her,
P.S if Natalie does see this let her know the company I got the phone case from finally came to me, it’s casetify.
3 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hello, Rebecca,
Thanks for letting us know what an amazing job Natalie did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Samsung phones are the best
Nice staff that talk throw the hold process of picking the right phone for me
Andreea
1 August 2024
Unprompted review
Very professional approach.
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Aber,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Excellent experience and very friendly staff. Very friendly and helpful and walked away with a nice new phone and a great experience
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Jack,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help for older users
Popped in to get transfer of apps etc from galaxy to I phone. The assistant couldn’t have been more helpful. Not only did she do the transfer but she also explained how to do some other things that we’d struggled with. Very patient with us oldies! A credit to Vodafone. Thanks Natalie
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Jeff,
Thanks for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpfull and quick service
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Florina,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The staff was lovely and welcoming…
The staff was lovely and welcoming and was served by Jade.
Fast and easy process 10/10.
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Craig,
Thanks for your review and feedback for Jade.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with the service from Andrea
1 August 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Linda,
Thank you for taking the time to review and sharing this feedback for Andrea.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really quick service and polite staff…
Really quick service and polite staff thankyou
31 July 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hi Andreea,
Thanks for your review for our Doncaster Frenchgate store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ashley was really helpful and looked…
Ashley was really helpful and looked after us, took his time and upgraded our plans and device.
7 July 2024
Unprompted review
Reply from Vodafone UK - Doncaster Frenchgate
Hello, Thomas,
It's great to hear that Ashley delivered a helpful service, and that you've had a positive experience with your upgrade. Thanks for leaving a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.