I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and ev... See more
Company replied
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
4.9
Excellent
426 reviews
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On stop shop
One stop shop
New phone
Upgraded broadband
Saved money on all accounts
Marc took his time to sort out everything and made sure that if there was a saving to be made he did it
Thanks Marc for all your help
6 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive Support from David
David was extremely helpful in switching my phone to Vodafone and finding the most suitable contract. His communication was consistently positive and clear, making the whole process easy and stress‑free.
11 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George has been really helpful
George has been really helpful. Great service, highly recommended.
10 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Umais,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Our assistant Skye was very helpful and…
Our assistant Skye was very helpful and knowledgeable, she was very understanding and took time with us.
10 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
"Hey Isabel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
David was very helpful and gave perfect…
David was very helpful and gave perfect choices, new phone confirmed after too many years of not upgrading.
10 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
David was amazing
David was amazing. We had 3 phones to upgrade, he made the experience stress free, he was very knowledgeable and super helpful. Thank you so much!
9 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey There,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the Vodafone store in Edinburgh Gyle, and I’d especially like to thank Calum for his outstanding help.
As always, this Vodafone store has a really friendly, welcoming and almost “at home” atmosphere. You can walk in knowing absolutely nothing about what you need, and the staff are always happy to take the time to explain everything and find the best solution.
I originally visited the store to get a phone for my son, but Calum went far beyond what I expected. He took the time to look through my existing account and suggested several options that I hadn’t even considered. Thanks to his advice, I now have faster home internet, a better contract, and, when you take everything into account, I actually saved a significant amount of money.
That’s what really impressed me — Calum wasn’t simply trying to sell me something. He listened, checked what I already had, and genuinely looked for ways to improve my situation and get me better value.
I highly recommend the Vodafone store at Edinburgh Gyle, and especially Calum. Professional, knowledgeable, friendly and genuinely helpful.
Thank you, Calum, for going the extra mile and for your excellent service. It’s very much appreciated! ⭐⭐⭐⭐⭐
8 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Dariusz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from George
Great customer service from George. Professional, friendly and informative experience
6 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
sol was so great and helpful today
sol was so great and helpful today
with me being deaf great communication via computer
5 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sandra,
Thanks for the lovely review and fantastic support for Sol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and deals on upgrades
Saw a sales advisor quickly and service was excellent . Very clear guidance on pricing and current offers. Great service from Marc
5 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Andrew, thank you so much for your wonderful review and the amazing support you’ve shown for Marc, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Skye was very helpful and patient with…
Skye was very helpful and patient with me. She kept me informed and answered all my questions. A credit to your company
31 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of air time plan
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to change my airtime plan only and look at changing my phone after October when new iPhone is due out as cost was more than I wanted to pay.
3 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mclean,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another great service from Vodafone (Gyle)
Another great service from Vodafone at Gyle Shopping Centre. I was served by Calum, who was extremely helpful and explained everything very clearly. Friendly service with zero extreme sales pitch!
3 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc explained everything to me
1 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc was very helpful at sorting out a…
Marc was very helpful at sorting out a deal which gave us a broadband upgrade (new and better kit, same speed), together with a reasonable SIM deal to replace an expensive legacy O2 contract. Took a few minutes to sort “paperwork” and will be a few days before Sim is working and kit arrives, but happy with customer experience.
1 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
Helpful, friendly service from Skye today at Gyle Vodafone. Really appreciate the time she took to explain everything to me. Thank you.
2 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Catherine,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Customer Service from Marc at Gyle Store
Went into the Gyle store today with my wife to get new phone deals. Marc assisted us and was fantastic from start to finish. He was extremely knowledgeable, made us feel completely comfortable and even had a great chat and laugh with us about the football. He got us both a great deal without any hassle, he’s a true asset to the company! Highly recommend.
1 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jason,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Lauraine,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had been putting off buying a new…
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable to go back with any problems. Really recommend speaking with Calum. A very positive experience
1 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Marianne,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Calum took my previous experience…
Calum took my previous experience rycerze professionally and provided options most suitable for myself and put a lot of effort to check all paying options to reduce monthly payments.
Score 11 out of 10
28 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Arkadiusz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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