Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more
Company replied
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Company replied
Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
447 reviews
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I had been putting off buying a new…
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable to go back with any problems. Really recommend speaking with Calum. A very positive experience
1 August 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Marianne,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Calum took my previous experience…
Calum took my previous experience rycerze professionally and provided options most suitable for myself and put a lot of effort to check all paying options to reduce monthly payments.
Score 11 out of 10
28 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Arkadiusz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George is a very pleasant
George is a very pleasant, helpful and professional assistant manager.
Lynn
16 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sheila,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum was great
Calum was great. Sorted issues and upgraded phone with no issues.
27 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Gillian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Big thank you to Sol and Tracey for…
Big thank you to Sol and Tracey for helping me sort out the settings on my phone in order to use Google Maps and my Bus App !
You were both very kind in helping me, thank you!
21 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
Thanks for the lovely review and fantastic support for Sol and Tracey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed advice on updating my iPhone
I needed advice on updating my iPhone.
Marc was extremely helpful and patient in dealing with my questions. He gave me good information on the options and I felt he did not pressurize me in deciding what I needed.
24 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mrs Alison Wright,
Thanks for the lovely review and fantastic support for Marc. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye was amazing from start to finish
Skye was amazing from start to finish. Explained everything well. 5 star!
24 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David helped me sort out my phone
David helped me sort out my phone, data and broadband he was very helpful knowledgeable and super friendly
21 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Skye has great service
Skye was very friendly and interesting. Great service.
24 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Lucy,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store to get help with a SIM…
Came into store to get help with a SIM card and David was a wonderful gentleman who got me a great deal on a new iPhone after telling me I was due an upgrade and also beat my current price on my WiFi at home too very pleased with the help I got in store
23 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Marchia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
Great service! Skye was extremely helpful and very friendly. Very knowledgable and helped us to save money on everything. Overall excellent customer service.
24 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Rachel, thank you so much for your wonderful review and the amazing support you’ve shown for Skye, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great customer service in store from…
Great customer service in store from Marc. Really helpful , polite and answered all my questions. 100% recommend
23 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tracy&Edin Gyle helped me sort my phone…
Tracy&Edin Gyle helped me sort my phone out after a software update, couldn’t thank her enough for the patience she provided me.
23 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Ruby, thank you so much for your wonderful review and the amazing support you’ve shown for Tracy&Edin Gyle, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Experienced and very helpful lady saved…
Experienced and very helpful lady saved me quite a bit today. She was very pleasant and extremely helpful.
21 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Joyce,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service from Skye @ Edinburgh Gyle, very helpful, friendly and knowledgeable
19 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very professional
Marc was very professional, friendly and made the process very easy. Thank you so much. He was very knowledgeable and explained everything very well. Skye helped with a broadband query and was great too
18 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Laetitia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Skye was so helpful:)
18 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Stephanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Marc was very helpful and professional
Marc was very helpful and professional. I was due to start work, Marc listened and I was in and out in no time at all.
Came in for a phone upgrade, Marc took time to walk through the options and I left with what I came in for:
I work in the Gyle and consistently use the Gyle store. Never had a problem. All staff I have encountered have been helpful and knowledgeable.
Also a shout out to Craig who helped me the day before when I walked in a minute before closing for a quick question.
13 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Cassy,
Thanks for the lovely review and fantastic support for Marc and Craig. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye was super efficient when going…
Skye was super efficient when going through phone option and getting me the best deal would highly recommend her
14 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Genuine Help.
David was particularly helpful. I am elderly and slow nowadays, and he was patient and understanding. I was impressed with the assistance I received. Thank you, David
14 July 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for David, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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