Tracy @ Edinburgh Gyle location went above and beyond to make sure my needs were met. As an international student having to change everything over, there were some obstacles during the sign-up proce... See more
Company replied
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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See what reviewers are saying
Marc was great in helping me sort out my internet and find a better deal for my SIM, every step was clearly communicated and he was happy for a chat. Very friendly guy who treated his other staff with... See more
Company replied
I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Company replied
Marc was absolutely amazing. Such a great character. Really listened to what I was looking for and successfully managed to get a new phone. Really likeable approachable guy. Vodafone are lucky to hav... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
447 reviews
Asks customers to review
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Hayley got me the best deal
Hayley was patient and thorough, ensured my needs were catered for and I got the most appropriate tech and the best value contract
24 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Stacey was polite and knowledgeable and very helpful
5* @Gyle
21 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Yvonne,
Thanks for the lovely review and fantastic support for Stacey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional
Professional, courteous, young man. Very knowledgable on product I was enquiring about. Explained everything I needed to know etc.
24 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Margaret,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was fantastic
George was fantastic, clearly took us through all the options and set us up with minimal fuss and troubleshot issues there and then, awesome service and extremely friendly, thank you George
22 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye 10/10!
Skye (at the gyle store) was absolutely amazing and so kind in explaining everything!
It really helped me in picking my new phone and feeling comfortable with going forward in my choice
20 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey samantha,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited Vodaphone in the Gyle …
Visited Vodaphone in the Gyle Edinburgh with problem with my Sansung mobile. Hayley very quickly fixed the problem. I found her to be friendly and knowledgeable. A good combination.
19 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Hayley was very professional and friendly.
She was patient and knowledgeable and gave us everything that we required.
19 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Douglas,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum at Vodaphone The Gyle Edinburgh
Calum at The Gyle Edinburgh dealt with a possibile virus,
explained the problem, and within an hour had the issue resolved. Also very helpfull in considering my next purchase next month. Corteous, efficient and explained what had happened.
18 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sandy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New upgrade
The assistant at the store was very informative and very helpful. He was patient and came across very professional. A credit to Vodafone store at the Gyle centre Edinburgh
Thanks Marc
18 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Gordon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Two extremely helpful girls Hayley &…
Two extremely helpful girls Hayley & Skye - thank you again for sorting my phone much appreciated
15 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Irene,
Thanks for the lovely review and fantastic support for Hayley & Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Great service from Calum. He was friendly, knowledgeable and helpful. Collection and set up of a new device was quick and easy.
15 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
I was nervous about going into the shop to speak about downgrading my phone as I don’t vocalise or understand technology very well.
As I walked into the shop I was greeted by a young lad sitting at a desk and politely asking if he could help me
This was at The Gyle in Edinburgh and the lads name was Sol.
He served me swiftly, gave me options, gave me time to process and think, wrote things down for me with no rush and a pleasant, polite manner.
I left the shop quicker than expected, feeling I had been listened to and offered exactly what I needed.
I am very pleased I chose to go with Vodafone as I have confidence that I will be helped with patience and politeness
14 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Julie,
Thanks for the lovely review and fantastic support for Sol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to appreciate Marc from…
I would like to appreciate Marc from Vodafone for doing a great job in suggesting a suitable package for us. The Wi-Fi router is working very well, and we’re extremely happy with the service.
12 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey John,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by Marc
We were served by Marc. He listened carefully so that he could understand our needs and thus give us excellent advice. My wife is very happy with her choice of new phone.
12 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hi Iain ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marc—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful staff at vodafone
Very helpful staff at vodafone. Hayley was suberp
7 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum was brilliant
Calum was brilliant. Very friendly and very helpful
7 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Calum
Calum
Was kind considerate super helpful knowledgeable never lost patience
Supporting his colleague at all times
Could not ask for a better person to help our full family replace upgrade their phones
I was full of anxiety
Calum relieved me of all of my worries and concerns
Calum took time to explain everything nothing was rushed
Thank you kindly
Calum
Full of gratitude
Dalvina
7 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Calum was very helpful and patient and lovely to be served by
Calum was very helpful and patient. Great at his job and was more than willing to give us his time and get us the best deal
7 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Hollie,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff
The staff. George he was extremely helpful and sorted out my problem. Although I stay on the other side of the country I would only use the Vodafone shop in the Gyle Centre in Edinburgh.
4 February 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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