We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
20 Bridge Street, WR11 4RR Evesham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
Ed has been a superb help in buying and setting up our new phones. What a genuine helpful young man. A pleasure to have dealt with him. Effecient. Thamk you
Company replied
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more
Company replied
Excellent service from Ed, he found me a better deal than i had with 02 and could not ask for a better experience. Thanks again Ed!
Company replied
Written by the company
20 Bridge Street, WR11 4RR, Evesham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service, very happy with the time Ed spent setting my new phone up. Thank you so much.

Reply from Vodafone UK - Evesham
Danielle was very helpful and polite. Excellent service.

Reply from Vodafone UK - Evesham
I visited the Vodafone store in Evesham after receiving a text on my phone recommending that I renew my contract; I prefer to deal with real people rather than over the impersonal Internet. Ana and her colleague welcomed me and very efficiently brought up my records, explained the options, answered my queries and renewed my contract at an advantageous price. Thanks for being professional and friendly.

Reply from Vodafone UK - Evesham
The ladies were very helpful when my old iPhone suddenly died when en route to Scotland ! Many thanks again for your help.

Reply from Vodafone UK - Evesham
Went in for a change of phone & didn’t know what options were available to me but there was a very knowledgeable gent who went through all the options.
Can’t fault the service, nice friendly customer service combined with their true passion for their product.
Now I’m out & about taking photos with my brand new phone’s camera! (No more blurry snapshots of the bingo)!

Reply from Vodafone UK - Evesham
Super friendly and attentive staff.
A very knowledgeable team who were super helpful, can't thank them enough.

Reply from Vodafone UK - Evesham

Reply from Vodafone UK - Evesham
Popped into the Vodafone store in Evesham for some various phone set up issues. Kyle and Chris helped sort my issues out tremendously. Thanks guys, much appreciated.

Reply from Vodafone UK - Evesham
Went in as my phone kept switching off. Unfortunately, it had sadly died, but Ana was soon at hand to help me find a new one. Both members of staff were brilliant, and both have a great sense of humour. Can't say nicer things about either of them. Left with a phone with the sort of camera I wanted, and was more than pleased. Thanks guys!

Reply from Vodafone UK - Evesham
Ana is your best employee, 😊this was the second time in 2 years that she has been extremely helpful with a replacement phone for me. Good to see the same efficient person when returning to the store.

Reply from Vodafone UK - Evesham
Spoke with Anna about my invoices. Very polite and helpful. Resolved all of my issues. Thank you Anna.

Reply from Vodafone UK - Evesham
Don't usually do reviews but but Tom, Chris and Ed were extremely patient and helpful during our 2 visits to the Evesham shop this week. They set up the new devices as we're not very tech-savvy.
120/100% for customer service.

Reply from Vodafone UK - Evesham
Well kept store friendly staff.
Spoke to Ed about moving my contract from EE to Vodaphone he was very helpful and did all the PAC number stuff for me definitely would recommend if you are not so good with the technology like me and need to get someone to sort that stuff for you. Much more helpful than the people on the phone.

Reply from Vodafone UK - Evesham
Visited the store last week. I was helped by Edward who was very knowledgeable and funny. I'll be sure to visit again when I need to. And I would recommend that any future customers ask Ed to tell "The moth joke" :)

Reply from Vodafone UK - Evesham
We had a fantastic experience whilst updating my mobile, the two members of the team here, Ed and Ana were both really knowledgeable and despite some tricky requirements in sorting out my account were able to manage the situation. Throughout they were really friendly and helpful to enable a great experience despite the account issues.

Reply from Vodafone UK - Evesham
Today at the Evesham Vodafone store, Ed went above and beyond in helping me with everything I needed, he and his colleague make an excellent team! Very helpful and extremely knowledgeable people! Thanks for all your help

Reply from Vodafone UK - Evesham
Very good from Vodafone. Only came in for a browse but the man was very helpful in helping me. Thank you

Reply from Vodafone UK - Evesham
Ana was really helpful and professional at her job. She got me sorted out quickly and I am thankful for her assistance.

Reply from Vodafone UK - Evesham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.