I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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Really helpful and good advice for saving money and better options

Reply from Vodafone UK - Exeter
Jack was very helpful, it good to speak to someone in person to sort out my broadband.

Reply from Vodafone UK - Exeter
I had a fantastic experience at Vodafone Exeter and Scott was extremely helpful!

Reply from Vodafone UK - Exeter
Visited the store in Exeter today 16th feb 25 and spoke with Dan who was truly helpful

Reply from Vodafone UK - Exeter
Hayley was amazing, she was very kind and layed out the plan very simple and was a seamless transition.

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Thank you Hayley for getting my number back and save me for hussle!

Reply from Vodafone UK - Exeter
Came into Vodafone Exeter today with my partner as my phone was due for an upgrade and needed to extend the broadband package. Hayley was our sales assistant and can't thank her enough for all she did. She was very friendly very chatty and made the whole experience so easy to do she was absolutely lovely and I would definitely recommend her to anyone who is thinking of coming over to Vodafone, come and speak to Hayley she will make this an absolute breeze. Thank you Hayley very much

Reply from Vodafone UK - Exeter
Was served today by the wonderful Hayley , who made today's visit and absolute joy. She was friendly funny and talked through all aspects of everything she was doing today so that we understood . We came in to upgrade a phone and extend broadband and she was an absolute angel finding a wonderful contract for us in a budget that more than suits us

Reply from Vodafone UK - Exeter
Thank you Sam and Harry for sorting out our upgrades and router to a better deal. Great customer service as always. Hence being a customer for many years.
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Reply from Vodafone UK - Exeter
Friendly and efficient, helpful service. Enjoyed customer experience with Harry.

Reply from Vodafone UK - Exeter
Jordan really helped me out when I needed it. Managed to sort me out.
Thank you so much!

Reply from Vodafone UK - Exeter
I have been a vodafone customer for many years and always had great customer service, that was also replicated today with Cameron as he had knowledge of what I wanted.

Reply from Vodafone UK - Exeter
Jon b was amazing explaining roaming deals and global roaming and what speed boost was that you

Reply from Vodafone UK - Exeter
Very helpful and entertaining. Would recommend

Reply from Vodafone UK - Exeter
Really great help and great knowledge from Dan good all round service

Reply from Vodafone UK - Exeter
Taj was excellent. He was incredibly helpful and knowledgeable

Reply from Vodafone UK - Exeter
Dan was amazingly helpful and knowledgeable. He gave sound advice on all the aspects I wanted to know about. Can not fault his service.

Reply from Vodafone UK - Exeter
Hayley is very patient and friendly. She set me up with the best deal and get me a new phone at the same time. Thank you Hayley!

Reply from Vodafone UK - Exeter
The service was excellent, and the action taken was prompt. Dan was very helpful and provided clear, step-by-step explanations. Despite being short-staffed, they successfully completed the task.

Reply from Vodafone UK - Exeter
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