I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Location
Switch location246 High Street, EX4 3NZ EXETER, GB
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See what reviewers are saying
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Exeter
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
246 High Street, EX4 3NZ, EXETER, United Kingdom
5.0
Excellent
583 reviews
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Dan was a very helpful today in store
Dan was a very helpful today in store. Very knowledgeable on services and provided me a great package on my broadband and phones.
5 December 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan Exeter Branch
Jordan, on Exeter branch, was very helpful and polite, he really help me to understand my contract and all the procedure to buy my dream phone.
Thank you very much for help and wish you a Happy Christmas.
29 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Iatan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Scott upgraded ny phone and brought my…
Scott upgraded ny phone and brought my wife across from three, thanks
25 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Ismail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott switched me from Three to…
Scott switched me from Three to Vodafone, great service
25 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Sercan,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Hayley were Fabulous and fixed…
Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.
21 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Karen,
Thanks for the lovely review and fantastic support for Dan and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott updated my phone to the new…
Scott updated my phone to the new iphone 17, thanks again
20 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Scott organised a new home road band…
Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!
20 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Scott helped set up roaming for my…
Scott helped set up roaming for my upcoming holiday
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that the roaming setup for your holiday went smoothly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott sorted a Sim only for me
Scott sorted a Sim only for me, great service thank you
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you received great service and that we sorted a SIM for you. Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Scott was really helpful and provided me with an upgraded phone and sorted my old handset to enable me to give to my daughter for Christmas. Great service.
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harry had top class service will…
Harry had top class service will definitely be coming again
14 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayley was absolutely terrific and…
Hayley was absolutely terrific and helped us set up 2 new Iphones and an IPad! We are not tech-savvy and Hayley just saved us from imploding! She is a real asset to your company.
14 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hayley was very knowledgable and a…
Hayley was very knowledgable and a pleasure to work with.
10 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you found our team member knowledgeable and a pleasure to collaborate with. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley is very helpful
Hayley is very helpful, patient and very understanding. She helps me set up everything and make it so simple to me. Thank you so much Hayley.
4 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jordan was amazing in terms of customer…
Jordan was amazing in terms of customer service and personality. He has saved me a substantial sum and I have happily moved over to Vodafone as my internet provider. First class thank you so much 😁
3 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're so glad to hear about the positive experience you had! We appreciate you taking the time to share your fantastic feedback with us regarding the great service you received. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lies lies lies
Phone went in for battery refresh.
Told it would be free.
They then called me up to charge me nearly £200 as it was not in fact free.
To be lied to to my face in their store about a service being free and it then not has truly agrivated me.
Phoned up, no discount on a new phone, no I have to take back the phone that I asked for them to replace the battery on and be thankful to them for not doing what they said they would.
I will take this further I will not accept being lied to.
28 October 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. It's disappointing to hear about the unexpected charge and miscommunication regarding the battery replacement. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Taj was amazing
Taj was amazing; sorted out my home broadband and also my daughter’s phone. A really knowledgable individual and an asset to the Vodafone Exeter Team
1 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you had such a positive experience! It's great to know that our team member was able to efficiently assist with your home broadband and your daughter's phone. We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was absolutely fantastic in helping…
Taj was absolutely fantastic in helping me sort out my phone along with other tech issues that my family were having.
1 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you received fantastic support with your phone and other tech issues. We appreciate you taking the time to leave us this positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was fantastic
Taj was fantastic. Friendly, knowledgeable, and helpful. We come back to the Exeter store every time despite being in Cornwall because of the incredibly kind attitude of the staff to those who worry about technology.
1 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you had such a positive experience in our store! It's great to know that our team's kindness and knowledge made your visit worthwhile. We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast and informative service
I have received informative and great fast service from Dan today. Thank you very much for the help and kindness 🙏🏼
1 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're so glad to hear that you had a positive experience and appreciate you sharing your fantastic feedback with us. We appreciate your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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