Pete was extremely helpful and knowledgeable today - he was polite, friendly and extremely professional. He listened to my queries, answered most helpfully and advised accordingly. Pete ensured I got... See more
Company replied
16 Market Street, TR11 3AF Falmouth, GB
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Pete was extremely helpful and knowledgeable today - he was polite, friendly and extremely professional. He listened to my queries, answered most helpfully and advised accordingly. Pete ensured I got... See more
Company replied
Great staff, highly knowledgeable and were professional whole time. Helped me find my best plan with ease
Company replied
This is the second time I’ve dealt with Harri, Vodaphone at Falmouth. On both occasions he has been incredibly helpful and patient. Advising me of the best phone and plan for my specific needs. I’m ve... See more
Company replied
Absolutely insanely amazing top service here from Gryffin in Falmouth. Genuinely completely sorted out from the original problem we came in with, to then also having all my children's phone's organise... See more
Company replied
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16 Market Street, TR11 3AF, Falmouth, United Kingdom
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Excellent Thank you so much I will be recommending you to everyone local.

Reply from Vodafone UK - Falmouth
Great staff, highly knowledgeable and were professional whole time. Helped me find my best plan with ease

Reply from Vodafone UK - Falmouth
Gryff was especially helpful and dealt with all my wi-fi needs. Highly recommend.

Reply from Vodafone UK - Falmouth
Gryff was absolutely brilliant always very very helpful A*****

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Highly knowledgeable and talked through everything step by step.

Reply from Vodafone UK - Falmouth
Great experience face to face - which we require always!! Need branch access. Thank you again and well done!

Reply from Vodafone UK - Falmouth

Reply from Vodafone UK - Falmouth
Very helpful and knowledgeable service and took time to explain everything thoroughly - would definitely recommend these guys

Reply from Vodafone UK - Falmouth
Helpful and friendly staff, we had Gryff and he took care of me well and sorted my new plan and phone

Reply from Vodafone UK - Falmouth
I came into store as my phone was full of viruses, Harri was so helpful and got rid of them all for me.
Amazing service, would highly recommend seeing him in store

Reply from Vodafone UK - Falmouth
Harri was great, really clear, professional and friendly. He was super helpful with talking through my upgrade, thanks so much!

Reply from Vodafone UK - Falmouth
Lovely service quick n efficient service Gryff very polite, helpful and a very good asset to the store

Reply from Vodafone UK - Falmouth
I was unable to call my brother and Harri was super helpful and fixed the issue so quickly
Amazing service

Reply from Vodafone UK - Falmouth
Harri was exceptional, fixed the issue so quickly and was really polite and helpful. Brilliant Service

Reply from Vodafone UK - Falmouth
Helpful and clear assistance for my query

Reply from Vodafone UK - Falmouth
Gryff has been exceptionally helpful nothing seems to much trouble will definitely come back to the Falmouth store again

Reply from Vodafone UK - Falmouth
Super helpful, explained everything clearly. Gryff is a credit to your company.

Reply from Vodafone UK - Falmouth
Came in to see Harri as my sim wasn't working.
He very quickly solved my problem. Amazing service

Reply from Vodafone UK - Falmouth
Came in because my bill was due to go up and was paying a lot.
I spoke to Harri who was brilliant and saved me nearly £17 a month. Excellent service

Reply from Vodafone UK - Falmouth
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