Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Excellent. Harri totally understood my needs and found the best deal very quickly and efficiently. Very many thanks, Harri!
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
249 reviews
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Helpful staff
Harri was great, really clear, professional and friendly. He was super helpful with talking through my upgrade, thanks so much!
19 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Charley,
Thanks for the lovely review and fantastic support for Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service quick n efficient…
Lovely service quick n efficient service Gryff very polite, helpful and a very good asset to the store
18 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jane,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was unable to call my brother and…
I was unable to call my brother and Harri was super helpful and fixed the issue so quickly
Amazing service
18 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harri was exceptional
Harri was exceptional, fixed the issue so quickly and was really polite and helpful. Brilliant Service
18 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Helpful and clear assistance for my…
Helpful and clear assistance for my query
18 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff has been exceptionally helpful…
Gryff has been exceptionally helpful nothing seems to much trouble will definitely come back to the Falmouth store again
17 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Dave,
Thanks for the lovely review and the fantastic support you’ve shown for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful, explained everything clearly. Gryff is a credit to your company.
16 June 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in to see Harri as my sim wasn't…
Came in to see Harri as my sim wasn't working.
He very quickly solved my problem. Amazing service
23 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in because my bill was due to go…
Came in because my bill was due to go up and was paying a lot.
I spoke to Harri who was brilliant and saved me nearly £17 a month. Excellent service
23 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
Thanks for letting us know what an amazing job Harri did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gryff was amazing help with my upgrade
Gryff was amazing help with my upgrade, also went above and beyond to find me the best deals to suit me
23 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gryff was very helpful and sorted me…
Gryff was very helpful and sorted me a great deal on my new sim 👌
22 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harri was excellent and answered all my…
Harri was excellent and answered all my questionins effectively
19 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harri was amazing with helping me…
Harri was amazing with helping me upgrade my phone today. 10/10 service!
18 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful staff with purchasing/…
Very helpful staff with purchasing/ upgrading my phone
8 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam was brilliant
Sam was brilliant
Excellent service
Gryff was very helpful
We will be back
5 May 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Henry ,
Thanks for the lovely review and fantastic support for Sam and Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Spent 20 minutes with Gryff today in…
Spent 20 minutes with Gryff today in Falmouth. Quickest and most thorough process I've ever experienced in Vodafone. Thank you so much!
22 April 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Helz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
The guys were really help and got things sorted quickly and easy and also managed to save some on my monthly bill. Thanks!
3 April 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey András,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yes went in to the Falmouth store to…
Yes went in to the Falmouth store to check on my phone account and broad band and they checked everything and talked me though it bit by bit and sorted it all out as Every thing was ending having difficulties in compreheding a lot of things as they tend to muddle me they took there time to explain it all and sorted the billing out and up grade what was need plesent team who understood my needs of what I required
2 April 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic, staff are so friendly and helpful, would recommend them everytime
2 April 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Luke was very helpful kept my bill low…
Luke was very helpful kept my bill low and added roaming
2 April 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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