Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Excellent. Harri totally understood my needs and found the best deal very quickly and efficiently. Very many thanks, Harri!
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
249 reviews
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I came to revnew my pay as you go sim…
I came to revnew my pay as you go sim and I told the girl from there that I want to renew it in that moment because I m out of data she ask me how much do I want to top up I said that the bundle is 15 pounds fast forward I top up and again I told her that I want to renew it in that moment and she said that is going to renew automatically. I left and use my network on the money . Never use this again.
4 February 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hi there,
Sorry to hear you've not been able to reach a satisfactory resolution. If you have any unresolved questions, or concerns please pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helped my join vodaphone
Needed to get a sim and plan set up, staff were super friendly and tremendously helpful
19 January 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Joe,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Griff was as always a real pleasure
Griff was as always a real pleasure, and got every thing that I needed..
Would always go in store as like the one to one personal touch.
21 January 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Tony,
Thanks for letting us know what an amazing job Griffin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was fantastic
Gryff was fantastic, he explains everything in black and white. Always go to Falmouth branch as we are always welcomed by friendly staff and have never had issues sorting out any problems.
21 January 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Tony,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was Amazing so helpful fixed issue
Gruff was Amazing so helpful fixed issue
10 January 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Zoe,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Griff was great due to technical …
Griff was great due to technical issues it took some time. He remained happy and helpful all the time. we became good friends
7 January 2024
Unprompted review
Reply from Vodafone UK - Falmouth
Hi. Thank you for your review for Griff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful with transfer
30 December 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Isabel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was very helpful friendly and…
Gryff was very helpful friendly and professional sorted me 2 phones and my broadband
13 December 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
Thanks for letting us know what an amazing job Gryff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was very knowledgeable and…
Gryff was very knowledgeable and helpful with me getting a new phone for my daughter
12 December 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Beverley,
This is a great review for Gryff. I’m glad to hear you found the best option for your daughter in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Griff was amazing sorted me right out
Griff was amazing sorted me right out. 😁
12 December 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi there,
This is a great review for Giff. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gryff was Very friendly and helpful
Gryff was Very friendly and helpful - managed to find me savings and rationalise my devices and broadband
27 November 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Corinna. Thank you for your review for Gryff. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic
Saved quite a lot of money and Gryff was brilliant
25 November 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Adam,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gryff was an absolute diamond when I…
Gryff was an absolute diamond when I visited the store, helped me out with any concerns I had big or small. Friendly atmosphere in store and excellent service. Thanks again to Gryff and all staff at Vodafone Falmouth
17 November 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Fletcher,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Pete was extremely efficient and…
Pete was extremely efficient and helpful and charming with it.
10 November 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Adrian,
Thanks for reviewing and sharing this great feedback for Pete.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gryff had helped me in getting a new…
Gryff had helped me in getting a new data plan. Was straight forward and basic with no setbacks. Decent prices would recommend.
1 November 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Raafey,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super good service with Gryffyn
Super good service with Gryffyn!
Super patient and listened to all our needs. All sorted!
23 October 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Ruth,
Thanks for letting us know what an amazing job the Gryffyn did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Griffin served me and he gave us…
Griffin served me and he gave us excellent advice and is a brilliant customer service assistant. Thank you Griff.
20 October 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Griffin was knowledgeable and great…
Griffin was knowledgeable and great with dealing with mobile broadband and new phone. He explained everything to me and was very helpful
20 October 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Katie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Exceptional service
Went in to sort my broadband out as was using some technical issues, gryff helped us and dealt with the issue promptly, very professional and knows what he's doing, would highly reccomend
20 October 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Lewis,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service. Very helpful explained everything simply. We took two phones and broadband. Friendly efficient and covered all the bases. Would recommend to anyone
19 October 2023
Unprompted review
Reply from Vodafone UK - Falmouth
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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