Michal Senior Store Manager of Vodafone FARNBOROUGH Displayed the patience of a saint AND The knowledge of a genius Thank you so much
Company replied
Location
Switch locationUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jack was very helpful and answered any questions we had , good customer service
Company replied
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... See more
Company replied
Manager Sanjay - amazing got it sorted really quickly and helped me sort everything judgement free and with clear willing to help. Priya on the other hand, profiled me as soon as I walked in. As... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Farnborough
Written by the company
Contact info
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, United Kingdom
4.9
Excellent
235 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Above and Beyond
Michal
Senior Store Manager of Vodafone FARNBOROUGH
Displayed the patience of a saint
AND
The knowledge of a genius
Thank you so much
7 July 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amal
Amal
The advisor explained everything to me clearly and excellent service given .
7 July 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Janet,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic help from Rayan
4 July 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jak was really friendly and helped me…
Jak was really friendly and helped me sort out my issue quickly and professionally.
2 July 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Pierre,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient
Amal was very efficient, gave us a lot of information and saved us money on both bills.
2 July 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Abigail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Farnborough
Hey Edward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Farnborough
"Hey kimberley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jak was patient in explaining different…
Jak was patient in explaining different deals and searching something that was right for me.
13 June 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Jaydene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great customer service by Amal in…
Had a great customer service by Amal in setting up our home broadband. He explained it very well and was quick and easy. Thank you Amal.
12 June 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Tracy,
Thanks for the lovely review and fantastic support for Amal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jak has just sat with me throughout the…
Jak has just sat with me throughout the whole data transfer process and has been a massive help!! I would recommend him to everyone that comes to Farnborough
12 June 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amal in Farnborough store was fantastic…
Amal in Farnborough store was fantastic and very helpful, saving money not only a new phone but also for my full fibre broadband which ive now switched to Vodafone
6 June 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful and so friendly went the…
Super helpful and so friendly went the extra mile to help sort phone aswell as updating my phone contracts.
5 June 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Sammy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for help me upgrade my number…
Thank you for help me upgrade my number and cancel old contract with tablet. Excelent customer service
26 May 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Michael,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect customer service- helped me…
Perfect customer service- helped me to clean the pg9ne from all viruses. Thank you
25 May 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Farnborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jak was brilliant!
Jak was brilliant today and we’d highly recommend him! Very friendly and chatty and great at sorting our phone plans today.
19 May 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Farnborough
Hey NCAL,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from sanjay
Amazing service from sanjay. he is an asset to Vodafone team. all the best
14 May 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Guy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish a big thank you for my…
I wish a big thank you for my experience at the shop.
I was seen to by Sanjay, what a nice person, he went out of his way to see to every aspect of what I needed to get my new phone.
He is a positive way of dealing with any query
Please thank him for me.
Kind Regards
Antonio Quintal
25 April 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Antonio,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kimberley is the reason we love…
Kimberley is the reason we love Vodafone.
Absolute credit to Vodafone
26 April 2026
Unprompted review
Reply from Vodafone UK - Farnborough
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.