Vodafone UK - Farnborough Reviews 

241
TrustScore 5 out of 5

4.9

Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB


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Rated 5 out of 5 stars

Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... See more

Company replied

Rated 4 out of 5 stars

Jack was very helpful and answered any questions we had , good customer service

Company replied

Rated 5 out of 5 stars

Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... See more

Company replied

Rated 5 out of 5 stars

Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Farnborough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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4.9

All reviews

(241)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Rayhan was very helpful sorting my…

Rayhan was very helpful sorting my phone out and explaining about my bills

25 February 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Amrit,

Thanks for the lovely review and fantastic support for Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by mr sanjay i got an Airtime…

Served by mr sanjay i got an Airtime plan of unlimited data with global roaming and entertainment pack he explained me everything about the airtime plan and it was helpful.

22 February 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Jeewan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

JAKUB HAS BEEEN AMAZING

JAKUB HAS BEEEN AMAZING
Very helpful and very knowledgeable, I really recommend.

19 February 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak was very helpful with getting me a…

Jak was very helpful with getting me a new phone today

6 February 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Rosemary, ​

Thanks for the lovely review and fantastic support for Jak. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jak was very helpful today

Jak was very helpful today. I needed to renew my contract to SIM only plan and he was very helpful getting me through best deal.

6 February 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Lacey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak was helpful with getting me an…

Jak was helpful with getting me an upgrade

5 January 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Terry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanjay was very excellent

Sanjay was very excellent, highly recommended.

5 January 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack helped me. Get a new phone the best experience today so so…

Had the best experience today so so helpful

5 January 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak and rayhan was great on offering…

Jak and rayhan was great on offering cheap contracts

5 January 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Dhan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jak and Rayhan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak in store was very helpful and…

Jak in store was very helpful and quickly transferred me to a sim only plan that was great value!

4 January 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lobin 💯 top sales person went through…

Lobin 💯 top sales person went through everything mate everything easy and walked away with a new phone and plan credit to Vodafone

21 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Wayne,

Thanks for the lovely review and fantastic support for Lobin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak and Jakub went way above and beyond…

Jak and Jakub went way above and beyond with what is necessary and now I can come into the shop if I need assistance, I couldn’t have done it without you. Gave Jak valuable training

5 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Wendy,

Thanks for the lovely review and fantastic support for Jak and Jakub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always welcome and ready to help with…

Always welcome and ready to help with my query. Great people. Ivevhad vodaphone for years and will continue always.

4 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanjay & jeewan were excellent

Sanjay & jeewan were excellent, thank you for your support.

4 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Milagros,
Thanks for the lovely review and fantastic support for Sanjay & jeewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Jack was very helpful and answered any…

Jack was very helpful and answered any questions we had , good customer service

3 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Ellie,
 
Thanks for the lovely review and fantastic support for Jack.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Jak was Amazing, very good help!!!!

3 December 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great service with Jakob at the…

I had a great service with Jakob at the Vodafone Farnborough office
He really gave detailed information and was polite and professional

6 November 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The worker was great and really…

The worker was great and really helpful.
His name is Rayhan

8 November 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi. We're happy to hear that you had a positive experience with our worker. We appreciate you mentioning their helpfulness and we value your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanjay was very helpful

Sanjay was very helpful. With sorting out my problem with the phone.

8 November 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hi. We're happy to hear that the support was helpful in resolving the phone issue. We appreciate you taking the time to share your positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rayhan was very helpful explaining…

Rayhan was very helpful explaining about my smart phone

6 November 2025
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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