Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB Gillingham, GB
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Fantastic service from Wayne yesterday, I didn’t purchase anything on this visit as my upgrade wasn’t due quite yet. However he did manage to solve a couple of issues with my current handset, therefor... See more
Company replied
Clear information and assistance from Adam. Understood what I wanted and was able to find me the best deal at the right price. Was easier than I expected
Company replied
We always prefer to come in store for the excellent, friendly customer service, very helpful and knowledgeable. They arranged a great deal, saving us money, took the time to explain everything and... See more
Company replied
Joshua has been a real help. He was extremely patient in answering all my questions in explaining my options for a phone upgrade. He was as extensive in researching other options and helping me und... See more
Company replied
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Unit 21 , Hempstead Valley Shopping Centre, ME7 3PB, Gillingham, United Kingdom
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Chloe and Adam were really friendly and helpful.
Would definitely recommend. Very knowledgeable.

Reply from Vodafone UK - Gillingham
Dylan was very helpful with a great personality

Reply from Vodafone UK - Gillingham
Chloe-Leigh was really helpful and able to answer my questions regarding moving abroad with my contract

Reply from Vodafone UK - Gillingham
When I visited Vodafone in Hempstead valley, I was served by Chloe and she was very very helpful. She was also very friendly and always had a smile on her face. She helped me above and beyond.

Reply from Vodafone UK - Gillingham
Wayne was excellent today, sorting my issue. Very patient and explained everything simply

Reply from Vodafone UK - Gillingham
Chloe was amazing and so lovely to talk to, she made us feel so welcome and helped us with our phones. Thankyou chloe

Reply from Vodafone UK - Gillingham
Wayne was above and beyond , exceptional service. Fantastic, friendly and couldn’t help me more

Reply from Vodafone UK - Gillingham
Dylan was excellent today and helped immensely wayne the manager was also amazing and both very friendly

Reply from Vodafone UK - Gillingham
Serves by Dylan today he was very efficient and helpful Wayne also was a great help dealing with us

Reply from Vodafone UK - Gillingham
Kate was very kind, polite, friendly and looked for the best deals for us. She explained everything clearly and offered and great service.

Reply from Vodafone UK - Gillingham
Both Chloe and Kate were very friendly and helpful, great to get upgrade so quickly

Reply from Vodafone UK - Gillingham
Adam was lovely very friendly and helpful, very welcoming and explained the process clearly making it less overwhelming for the customer

Reply from Vodafone UK - Gillingham
Top service, very happy after being served by Dylan.
He was very friendly, helpful & genuine with his service.
Will happily come back because of this experience.

Reply from Vodafone UK - Gillingham
Really helpful, explained everything in full and good recommendations

Reply from Vodafone UK - Gillingham
Dylan was excellent. Knowledgable and saved me money.

Reply from Vodafone UK - Gillingham
Dylan was amazing he helped set up my phone and watch , he was so helpful and answered all my questions

Reply from Vodafone UK - Gillingham
Dylan was amazing! Made things super easy and super helpful

Reply from Vodafone UK - Gillingham
Dylan was very helpful and sorted my broadband for me very nice experience

Reply from Vodafone UK - Gillingham
Adam was great, helped my husband get a new phone, also upgraded the rest of the family, will not go to another voda shop, this one is the most helpful and knowledgeable

Reply from Vodafone UK - Gillingham
Fantastic service from wayne today. Made us feel so comfortable. Thank you.

Reply from Vodafone UK - Gillingham
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