Very helpful, was seen and helped by Lisa who sorted our issues with SIM card out and managed to get us a great deal on an upgrade. Really pleasant and chatty.
Company replied
Location
Switch location5 Southgate, HX1 1DL Halifax, GB
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See what reviewers are saying
I paid a visit to the Vodafone store in Halifax, as I was visiting a friend. I had an issue with my phone. I was greeted by the store manager, Sharon. Sharon was able to re boot my phone and ask... See more
Company replied
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal. He also sorted my husband out with a new phone and, again, an excellent deal. Lovely and ple... See more
Company replied
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Halifax
Written by the company
Contact info
5 Southgate, HX1 1DL, Halifax, United Kingdom
4.8
Excellent
194 reviews
Asks customers to review
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Very helpful
Very helpful, was seen and helped by Lisa who sorted our issues with SIM card out and managed to get us a great deal on an upgrade. Really pleasant and chatty.
29 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jennifer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Visited today to upgrade my phone and spoke with Sharon, the manager, and she was very friendly and helpful. Would highly recommend.
16 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tasmia
Tasmia, what a star
Sorted out my contract.
Polite, pleasant and professional
10 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to update my phone contract and…
I came to update my phone contract and Sharon made sure that was a seamless process for me. Friendly and efficient service throughout.
8 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Halifax Vodafone store
I paid a visit to the Vodafone store in Halifax, as I was visiting a friend. I had an issue with my phone. I was greeted by the store manager, Sharon.
Sharon was able to re boot my phone and asked if I was interested in an upgrade. I asked if she could get me a better deal on my broadband. Sharon looked into this and managed to get me a cheaper deal. My phone was due to an upgrade, which I was happy to explore and upgraded, as Sharon secured a good trade in price for my current device.
Sharon was very helpful, she explained everything regarding my upgrade and my broadband.
Extremely professional and would recommend this store for great customer service.
6 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Sabah,
Thanks for the lovely review and fantastic support for Sharon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
10/10 for Danyal at Vodafone (Halifax)
Danyal was exceptional at sorting out my data problem and was able to provide me with an excellent deal.
He also sorted my husband out with a new phone and, again, an excellent deal.
Lovely and pleasing manner.
Thank you, Danyal
5 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Stephanie,
Thanks for the lovely review and fantastic support for Danyal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Extremely helpful. Went above and beyond to help fix the issue with my phone.
4 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Georgina,
Thanks for the lovely review and fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey Lynda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely lady really helpful and really…
Lovely lady really helpful and really polite.
1 June 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Michaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited the Halifax branch today as…
We visited the Halifax branch today as my mum was looking for a new contract. We were served by Kirsty and she was very helpful explaining the various deals. It was very hot in the shop for all of us but Kirsty was very professional and my mum is happy with her new contract. Thank you Kirsty
12 May 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Jane,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady in the store was first class
The lady in the store was first class. We had been to a couple of other stores and tried to keep my son’s number but it was too much trouble for them all. Not this lady. She went through it all painstakingly to keep his number. She also got him a cracking deal on his sim. The ladies name was Kirsty I think in the Halifax store. What a true professional.
29 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Taz was really helpful and talked me…
Taz was really helpful and talked me through my new deal for sim and phone
22 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visit on 17th April
The advisor, Lisa, was helpful and informative and did not use pressure tactics
17 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kirsty (and I think the other lady was…
Kirsty (and I think the other lady was called Taz)) were both absolutely brilliant. They showed brilliant customer service skills, breaking the info down well for me and my mum who struggle to navigate phones. As well as being incredibly down to earth and taking care to get us the best deals.
These ladies deserve a pay rise!! Thankyou ladies
13 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kirsty was an absolute gem
Kirsty was an absolute gem. Sorted me out while being funny and easy to get along with. Top service
10 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone and broadband
Sharon went out of her way to sort out the phone contracts and broadband, even getting a good discount. 10/10.
5 April 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Halifax
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kirsty was brill better than ever
Kirsty was brill better than ever. Helped out with a fraud call i received and again with a watch i had been looking at for a while .
19 March 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lisa was very helpful just needed a cup…
Lisa was very helpful just needed a cup of tea
16 March 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kirsty was amazing
Kirsty was amazing, got me best deal and what an amazing team. Highly entertained
10 March 2026
Unprompted review
Reply from Vodafone UK - Halifax
Hey Taz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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