Vodafone UK - Harlow Broadwalk Reviews 

198
TrustScore 5 out of 5

4.9

33 Broadwalk, CM20 1JF Harlow, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great and efficient service from Amar. Really understood what was needed, and handled everything quickly with minimum fuss. Would highly recommend him and the store.

Company replied

Rated 5 out of 5 stars

Came to vodafone store harlow to renew my sim plan , been seen my Manish and he helped me to get the best deal available. Very happy the service ans will visit again

Company replied

Rated 5 out of 5 stars

Manish from vodafone Harlow helped me to upgrade my phone. He was polite answer explained everything and found a very good deal for me .very happy with his service

Company replied

Rated 5 out of 5 stars

Manish from vodafone harlow helped me move my network from Three to vodafone and helped me to set up the phone . Very happy highly recomended

Company replied


Company details


Contact info

  • 33 Broadwalk, CM20 1JF, Harlow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(198)

40,836 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amar was very friendly and…

Amar was very friendly and informative.... nothing too much trouble. Gave us time to ask questions ....

1 November 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hello, Kelly,

It's great to hear about the positive experience which you had with Amar. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service from Amar and saved me money on my sim plan

1 November 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hello, Lindsay,

It's great to hear about the positive experience which you've had with Amar. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar provided a great service and…

Amar provided a great service and helped to outline the best deals for me today

1 November 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hello, Gary,

It's always our aim to provide a helpful service, so it's great to hear that Amar delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into my local store to take out…

Popped into my local store to take out a sim only plan, ended up renewing an old plan & taking a new one out on a great deal. Amar from the Harlow store was amazing & so professional I’ve walked away a very happy customer! Great job Amar

11 October 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Amy. Thank you for your review for Amar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar got me a great new tablet deal

Amar got me a great new tablet deal

5 October 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent helping me get a…

Amar was excellent helping me get a good deal.always professional

5 October 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar helped me get a new phone and set…

Amar helped me get a new phone and set it up. Excellent service

4 October 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hello, Roy,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful and got me a…

Amar was very helpful and got me a great deal

1 October 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Janette,

We’re glad to hear you found the best deal for you when visiting the store. Thanks for your review for Amar. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Had a great experience with Amar always…

Had a great experience with Amar always happy to help and advice us with our latest phones.

21 September 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Zoe,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Harlow

Lloyd was very helpful with every part of the transaction needs to be praised and rewarded

18 September 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Graeme,

What super feedback for Lloyd! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

"Great service & Customer Satisfaction

"Great service! Amar went above and beyond to help me out."
"Highly recommended! Product quality exceeded my expectations."
"Excellent communication. Will definitely shop here again!"
"Very happy with my purchase! The customer service was fantastic."
"Five stars all around! Couldn't have asked for a better experience."

10 September 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Tony. Wow! Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service with Henry

Very good service with Henry, will always use him in the future. Well done buddy.

9 August 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Richard,

What super feedback for Henry! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very great

7 August 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Nwafor,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar the Manager was excellent

Amar the Manager was excellent, very helpful

6 August 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Peter! Thank you for your review. I'm glad Amar was able to help you out. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful

6 August 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Joan! Thank you for your review! If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful in setting up mh…

Amar was very helpful in setting up mh phone

20 July 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Glenn,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Amar helping get your phone set up.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Long term customer with the branch, dealt with the Manager Amar who gave excellent service as always, cannot recommend highly enough. Great team.

16 July 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Alex,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding customer service


I recently had the pleasure of upgrading my mobile phone with the help of Amar, and I couldn’t be happier with the experience. Amar was incredibly knowledgeable and patient, guiding me through the entire process with ease. He took the time to understand my needs and preferences, ensuring I got the perfect upgrade. His customer service was exceptional, making the whole experience smooth and stress-free. Thank you, Amar, for your outstanding service!

31 May 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Harry,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Amar, thank you for the great feedback.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Amar has excellent customer service

Amar has excellent customer service, his knowledge of phones and tariffs was amazing. I would definitely see him again for my phone needs.

15 July 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Nadeem,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Amar has provided excellent customer service.

Thanks,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look