Vodafone UK - Harlow Broadwalk Reviews 

198
TrustScore 5 out of 5

4.9

33 Broadwalk, CM20 1JF Harlow, GB


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Rated 5 out of 5 stars

Great and efficient service from Amar. Really understood what was needed, and handled everything quickly with minimum fuss. Would highly recommend him and the store.

Company replied

Rated 5 out of 5 stars

Came to vodafone store harlow to renew my sim plan , been seen my Manish and he helped me to get the best deal available. Very happy the service ans will visit again

Company replied

Rated 5 out of 5 stars

Manish from vodafone Harlow helped me to upgrade my phone. He was polite answer explained everything and found a very good deal for me .very happy with his service

Company replied

Rated 5 out of 5 stars

Manish from vodafone harlow helped me move my network from Three to vodafone and helped me to set up the phone . Very happy highly recomended

Company replied


Company details


Contact info

  • 33 Broadwalk, CM20 1JF, Harlow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast efficient service from Amar

Fast efficient service from Amar. Very helpful

11 June 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Linda, thanks for your feedback for Amar. It's great to see they were helpful 😊

Rated 5 out of 5 stars

Amar was full of knowledge regarding…

Amar was full of knowledge regarding the phone. Very friendly, helpful and polite.

8 June 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Claire,

Thank you for your review. It’s great to hear of your positive experience with Amar. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent

Amar was excellent

8 June 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Samuel,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to store for a new phone

I went to store for a new phone, the Manager Amar was very helpful

4 June 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Tahmour. Thank you for your review for Amar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent

Amar was excellent

1 June 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

I've signed a contract for 2 years

I've signed a contract for 2 years, and being promissed that is the best network in uk. Big suprise, Vodafone doesn't cover big areas outside london! Not just for internet, you will be out of network completley. I've end up the contract early within 14 days and they delete my phone number, 10 years old without asking if I want to keep the number, nothing. The customer service tried to recover my number but as all the answers are from another team they failed. If you look for good reception from a mobile network, Vodafone is not the one!

27 May 2024
Unprompted review
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Reply from Vodafone UK - Harlow Broadwalk

Hi Alexandru,

Thank you for taking the time to share this feedback with us. It's disappointing to hear you're experiencing some network issues and haven't been able to get the help you need.

We're here to help get this resolved and turn your experience into a positive one, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar done good job excellent work

Amar done good job excellent work

3 May 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Khalid,

It's great to hear about your recent experience and feedback for Amar. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful and efficient…

Amar was very helpful and efficient sorting out my new SIM card with ease. It made it a very pleasant experience.

8 May 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Mitch. Thank you for your review for Amar. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was extremely helpful and advised…

Amar was extremely helpful and advised me on the best deals that were tailored to my needs. Really good service and appreciated his knowledge.

7 May 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Kevin,

Thank you for your review, and for sharing the experience you had with Amar. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff in Harlow branch

I visited your Harlow store today & was very happy with the help I received from Lewis & Lloyd. They were both very friendly & helpful. They was able to resolve an issue with my handset that Vodafone (over the phone spent 35minutes trying to resolve & failed).

18 April 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

It's fab to see our team in Harlow made such a good impression on you Carly, and made sorting your issue out so simple.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis was fantastic

Lewis was fantastic, highly recommend

12 April 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Bernie,

Thanks for the 5 stars! We're so happy you had such a great experience with Lewis.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Harlow

Very good assistance in a difficult transfer of account. Full explanations given of all queries raised. Lloyd has been a real help for all my requirements.

6 April 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi David. Thank you for your review for Lloyd. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful

Amar was very helpful, excellent service

2 April 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Linda. Thank you for your review for Amar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service the other day at the store in Harlow. Both members of staff explained my options really well and weren't pushy at all. I left with a great new contract for myself and my daughter.

28 March 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service Came to the Vodaphone shop in Harlow…

Came to the Vodaphone shop in Harlow today 8 Feb 24 . After having tried twice to get my phone changed to 4 g . The man Lewis Melton was so helpful it was the best service I have received in a shop for years . In fact all the staff were very helpful and customer orientated . I will be coming back to upgrade instead of doing it over the phone . Long May shops remain. !

8 February 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Shirley,

Thanks for your lovely review for Lewis and our Harlow store. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went in for an upgrade on my phone 20…

Went in for an upgrade on my phone 20 Jan 24 (Harlow Store) Served by Lloyd. Amazing service provided. Went through all the requirements I needed for my next phone/tariff. Didn't just try to sell me a product, but took the time to review my current contracts for phone and mobile internet. Came away extremely satisfied with the customer service provided. Thanks so much!

20 January 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Denise,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been served by a very nice…

I have been served by a very nice Gentleman hwo explained everythink good

10 January 2024
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Verjinia,

We're pleased to hear about your recent experience with us. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

i went the Harlow store today,was…

i went the Harlow store today,was greeted by Manish. all i can say is very impressed woth his customer service and helpfulness. he knows his stuff and was very polite.

12 December 2023
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Sujoy,

This is such an amazing review for Manish. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The advisor Manish was very helpful

The advisor Manish was very helpful. He helped me find a great sim deal and I will also be coming back for the broadband. Excellent customer service and knowledgable staff. They are always helpful in the Harlow shop. Thank you so much.

12 December 2023
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Pooja,

This is a great review for Manish. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Knowledgeable and helpful staff

Knowledgeable and helpful staff, advised on my current usage and plan requirements, upgrading was easy with phone to take away today

3 December 2023
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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