Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
Company replied
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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See what reviewers are saying
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hastings
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
294 reviews
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Outstanding Service from Marnie
Marnie was very helpful and polite as I thought I had lost my phone she went through all the options and realised I was paying far to much on my sim .I left there very satisfied and Marnie is a credit to your company .Outstanding Service.Rachael (Bournemouth )
20 July 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
The conversation with Lewis helped me…
The conversation with Lewis helped me out a lot with reducing my bill, inputting in my calendar reminders upgrade dates and when the price changes and just listening to my rants about life and baby.
17 July 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Serena, It's great to see you were able to unload on Lewis 😆 And they were able to save you a little too.
Thanks for your feedback, The Vodafone Social Media team
Amazing customer service
I am ND, and have sensory processing issues ~ for this reason I can find choosing new phones/deals/upgrades overwhelming and stressful. So I decided to visit in store to speak with someone in person, and I'm glad that i did.
Marnie assisted me and she was amazing. So helpful and kind, she went through all of the different options with me and even found better deals for my existing broadband and my sons sim. What a lovely lady, she went above and beyond 🌟
16 July 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi,
It's great to hear about the positive experience which you've had with Marnie. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today i got a new Samsung ultra 24 in…
Today i got a new Samsung ultra 24 in your store I'm very happy and so kind of explain to everything thank you for marnie 😊 ☺️
9 July 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hello Aravind,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks very much Vodafone hastings not…
Thanks very much Vodafone hastings not only was your service very helpful and informative I was keep amused by the good banter whilst waiting for the phone application to complete, on the whole a very good experience.
30 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Neil. Thank you for your review for the Hastings team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis served me today
Lewis served me today. He was extremely patient and helpful and didn't just try to sell me the biggest deal.
29 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Sophie,
Thank you for your great feedback! We're delighted you had such a positive experience with Lewis.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpful advice
Helpful advice , not pushy . Understood what I wanted with plenty of questions . Friendly and pleasant experience.
25 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi, Mark,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Was served by mark today.
Was served by mark today.
He was extremely knowledgeable, helped me pick out the right contact for me with the phone I wanted.
After being messed around with 02 for many years, spending literally hours on phone calls which got me no where! Mark sorted my contact phone out super quick and super easy!
Also had Conversations with a girl that works there (can’t remember her name) but she was also extremely helpful and knowledgeable.
Highly recommend!!!
22 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Abbie. Thank you for your glowing review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful & Professional
Lewis was particularly helpful and friendly. He dealt with all my queries professionally and put my at ease. He supported me cancelling my old contract with O2, and waited patiently. He then talked me through setting up my new phone.
8 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Charlotte.
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lovely customer service experience
Quick service, kind & present staff, great value for money. Marnie was extremely helpful, open and instructive!
7 June 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey there,
We're delighted to hear this. We're so happy you had such a great experience with Marnie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Incredibly friendly and helpful staff.
Incredibly friendly and helpful staff.
I arranged to collect my new handset from the Hastings store. On arrival all assistants were engaged with other customers, but they made the time to welcome me and informed me of the wait, which wasn't more than 5 minutes.
The young man who served me was really friendly and chatty. He informed me of all my upgrade dates coming up and advised me on a few options on some that were arriving soon.
During my visit a saw a young woman help several older customers with devices they already owned and assist them with the technical issues they were having. All staff were approachable, friendly and incredibly helpful.
I would highly recommend.
16 May 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi F D Hathaway,
Thanks for your review for our Hastings store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Mark did an amazing job of helping us…
Mark did an amazing job of helping us buy an iPhone 15.
He went well beyond what he needed to do and got us a great deal and a package that does exactly what we need.
6 May 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth set up my new iPhone for me
Beth set up my new iPhone for me. She was quick and very helpful and took the stress away from me about moving over all my data
7 May 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Lizzie,
Thanks for taking the time to leave a review and feedback for Beth, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great deal given from Vodafone…
Great deal given from Vodafone Hastings. Always polite and helpful, very happy with the service
12 April 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Ian,
Thanks for your review! We're delighted you managed to find a great deal and had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Marnie was extremely helpful and…
Marnie was extremely helpful and informative
A good experience
9 April 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Steven,
It's great to hear about your recent experience, and feedback for Marnie. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer service from Marnie
9 April 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Maria,
Thank you for your review and great feedback for Marnie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was applying for wifi and I got…
I was applying for wifi and I got offered to have a sim contract and I was very happy to go for it Marnie helped and offered great customer service very patient and friendly Marnie thank you for your support and for your help very appreciated
10 March 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Rehab,
Thanks for sharing your fabulous feedback for Marie. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
I saw Beth the store manager who was…
I saw Beth the store manager who was very helpful. She set up my new phone for me and made sure I knew how it worked. Will definitely return
8 March 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Allie,
Thanks for reviewing and sharing this feedback for Beth, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Renewing contract
Lewis explained everything fully and found the very best plans for our needs
1 March 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hey Trevor,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Marnie was super helpful and dealt with…
Marnie was super helpful and dealt with a sensitive situation perfectly. There was also an urgency to my purchase which not only did Marnie understand, she made sure it was executed in a very timely manner.
16 February 2024
Unprompted review
Reply from Vodafone UK - Hastings
Hi Jane,
We're so glad Marnie went above and beyond to ensure your urgent request was dealt with! Thanks for taking the time to highlight this great customer service with a 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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