Vodafone UK - Hastings Reviews 

282
TrustScore 5 out of 5

4.9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Rated 5 out of 5 stars

Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more

Company replied

Rated 5 out of 5 stars

Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more

Company replied

Rated 5 out of 5 stars

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more

Company replied

Rated 5 out of 5 stars

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more

Company replied


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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

39,792 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service! Connor is a star - extremely helpful and communicative. Made the whole transaction a pleasure!

3 August 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

"Hey Annie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Maz and Ben in Hastings are stars!

Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them!

25 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Dolcie,

Thanks for the lovely review and fantastic support for Maz and Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and maz were very helpful and super…

Ben and maz were very helpful and super polite,credit to Vodphone,well done

25 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie made the whole process of my new…

Katie made the whole process of my new contract really quick and easy. I can’t thank her enough.
Thank you Katie
Regards Ronnie

22 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Ronnie,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and Frankie were absolutely…

Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is an understatement ! Katie thank you soo much x
Kind regards Lawrence

22 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Lawrence,

Thanks for the lovely review and fantastic support for Katie and Frankie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was great at helping me renew my…

Harry was great at helping me renew my contract. Highly recommend

17 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi Laura, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

The Three rep explained what the…

The Three rep explained what the problem was, why it's happening and how to avoid it happening again - then fixed the problem. Couldn't ask for better service!

9 July 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Judy,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben in the Hsstings branch was…

Ben in the Hsstings branch was excellent. Efficient and quick. Read my mood, in a hurry, not chatty and needing to get my phone back up and running asap. Thank you for making it quick.

24 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Dorin,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was extremely helpful lowering my…

Ben was extremely helpful lowering my broadband price & increasing the speed ! Very patient with my dad too :) thanks

26 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Krystyna,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very happy with my new purchase

24 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract

23 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Telisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great staff and fast Upgrade!

Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!

16 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful.

Very helpful.
Found the best deal.
Good staff.

13 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Garham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.

6 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Alice,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ben at Vodafone Hastings

I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

5 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

1 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Jennifer,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff

Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

27 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey David,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service…

Great customer service that helped reduce my bill and took the stress out of the process.

22 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service

Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

11 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to the vodofone store in Hastings

I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

9 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Amy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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