Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
46B, Priory Shopping Centre, TN34 1PH Hastings, GB
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Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... See more
Company replied
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more
Company replied
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46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
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Absolutely brilliant service! Connor is a star - extremely helpful and communicative. Made the whole transaction a pleasure!

Reply from Vodafone UK - Hastings
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them!

Reply from Vodafone UK - Hastings
Ben and maz were very helpful and super polite,credit to Vodphone,well done

Reply from Vodafone UK - Hastings
Katie made the whole process of my new contract really quick and easy. I can’t thank her enough.
Thank you Katie
Regards Ronnie

Reply from Vodafone UK - Hastings
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is an understatement ! Katie thank you soo much x
Kind regards Lawrence

Reply from Vodafone UK - Hastings
Harry was great at helping me renew my contract. Highly recommend

Reply from Vodafone UK - Hastings
The Three rep explained what the problem was, why it's happening and how to avoid it happening again - then fixed the problem. Couldn't ask for better service!

Reply from Vodafone UK - Hastings
Ben in the Hsstings branch was excellent. Efficient and quick. Read my mood, in a hurry, not chatty and needing to get my phone back up and running asap. Thank you for making it quick.

Reply from Vodafone UK - Hastings
Ben was extremely helpful lowering my broadband price & increasing the speed ! Very patient with my dad too :) thanks

Reply from Vodafone UK - Hastings
Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very happy with my new purchase

Reply from Vodafone UK - Hastings
Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract

Reply from Vodafone UK - Hastings
Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!

Reply from Vodafone UK - Hastings

Reply from Vodafone UK - Hastings
Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.

Reply from Vodafone UK - Hastings
I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

Reply from Vodafone UK - Hastings
I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

Reply from Vodafone UK - Hastings
Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

Reply from Vodafone UK - Hastings
Great customer service that helped reduce my bill and took the stress out of the process.

Reply from Vodafone UK - Hastings
Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

Reply from Vodafone UK - Hastings
I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

Reply from Vodafone UK - Hastings
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