Alexander at the Hemel store was friendly, knowledgeable,helpful and endlessly helpful. We have been Three customers for many years and now have another reason to remain with Three/Vodafone Frank O '... See more
Company replied
Location
Switch location220 Marlowes, HP1 1BJ Hemel Hempstead, GB
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William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... See more
Company replied
Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... See more
Company replied
William was super helpful. We walked in to purchase a phone for my mom. But he ended up tackling other issues including my sister's data problems by explaining our circumstances and suitable solutions... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hemel Hempstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
220 Marlowes, HP1 1BJ, Hemel Hempstead, United Kingdom
4.9
Excellent
315 reviews
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Alexander at the Hemel store was…
Alexander at the Hemel store was friendly, knowledgeable,helpful and endlessly helpful. We have been Three customers for many years and now have another reason to remain with Three/Vodafone
Frank O ' Keeffe
29 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex is really nice guy
Alex is really nice guy, very straight forward. Got my phone sorted and new tablet.
29 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hi Lewis, thank you so much for your wonderful review and the amazing support you’ve shown for Alex, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
William from the Hemel Hempstead branch…
William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you William!
25 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Lenny,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was very helpful and new his job…
Hayden was very helpful and new his job and was clear many thanks for all his help best regards Ken Miller
25 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Ken,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aleksandar in Hemel awesome
Aleksandar in Hemel Hemps store: friendly and knowledgeable
11 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will from the Hemel Hempstead store was…
Will from the Hemel Hempstead store was very helpful friendly and made the whole experience so easy..would definitely recommend seeing him he was a star
2 July 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Kelly,
Thanks for the lovely review and fantastic support for Will. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden at the Hemel shop was excellent
Hayden at the Hemel shop was excellent. Very very patient and explained everything I was unclear on. I feel he is a true credit to Vodafone.
26 June 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Bernie,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Easy to understand all the information that was given to me.
19 June 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Sue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harden was very helpful and made sure I…
Harden was very helpful and made sure I understood what was happening very well
18 June 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Sylvia,
Thanks for the lovely review and fantastic support for Harden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have experienced a very good service…
I have experienced a very good service for Ahmad store manager 1 in hemel hempstead. Very professional manner and a great service. I am finally pleased to see that my local store has a decent mansget as I had a bad experience with the previous manager who miss sold me a watch for my daughter.
6 June 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Will from the store was amazing help
Will from the store was amazing help! Found us the best deal possible and it was quick and efficient 😀 had lots of laughs as well, thanks Will!
5 June 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Lorna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Hayden was very helpful ordering my new…
Hayden was very helpful ordering my new device for me
12 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Raymond,
Thanks for the lovely review and fantastic support for Hayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was very helpful with my plan
Hayden was very helpful with my plan
🤪
11 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Liz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayden was extremely helpful and…
Hayden was extremely helpful and patient very good service
10 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jessica was extremely helpful a vey…
Jessica was extremely helpful a vey good store experience thank you
10 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Staff very helpful and sortef my probem…
Staff very helpful and sortef my probem with my phone
7 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Janice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina was extremely helpful and patient…
Alina was extremely helpful and patient with a non-tech savvy me.
7 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Ellan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina in Hemel branch was brilliant and…
Aline in Hemel branch was brilliant and they were so busy but she took the time to help this old age pensioner.
7 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Ellen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hayden was amazing very patient and…
Hayden was amazing very patient and explained everything really well
1 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
I had a really great experience at the Vodafone store in Hemel Hempstead, near the Plough roundabout, thanks to Hayden.
He took the time to answer every single question I had, and I mean every question, with clear and thorough explanations. He was incredibly patient, kind, and approachable throughout the entire interaction, which made a big difference.
What stood out the most was the extra effort he put in. He actually wrote everything down in a structured, step-by-step way on a piece of paper so I could take it back and discuss it with my roommates. That made things much easier for us to make a decision.
It genuinely felt like he went above and beyond to help me, without any attitude whatsoever, which is honestly quite rare these days. By the end of it, it felt more like I’d made a friend than just completed a transaction.
Really appreciate the help, Hayden. Excellent service.
1 May 2026
Unprompted review
Reply from Vodafone UK - Hemel Hempstead
Hey Bihandu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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