I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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See what reviewers are saying
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
219 reviews
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Extreme courtesy was appreciated and…
Extreme courtesy was appreciated and also technic assistance very helpful
Thank you nafisa
17 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Anthony,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Jordan,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saw Glenn in Vodafone hitchin gave me a…
Saw Glenn in Vodafone hitchin gave me a banging sim only deal
7 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Donna,
Thanks for the lovely review and fantastic support for Saw.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to store saw Glenn he got me a…
Came to store saw Glenn he got me a really good deal on iPhone 16 upgrade and a new sim only for my wife 5 stars
7 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mutzy was absolutely great
Mutzy was absolutely great, really helpful and smile on someone’s face goes a long way!
5 stars from me!!!
6 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lewis,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store looking for a good deal…
Came in store looking for a good deal on my sim plan and Mustahara has been absolutely amazing, honestly TOP manager! Couldn’t recommend her enough!
3 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very pleasant assistant called Nafisa
Very pleasant assistant called Nafisa. She provided good information and was very efficient.
3 March 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Sandra,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nafisa—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I came into store as recently upgraded…
I came into store as recently upgraded to a brand new Google pixel 10 pro. I needed help transferring from my old Huawei to the new one and did not know how to do it.
The team at Hitchin are helpful and friendly, transferred all my data and ensured I was happy with it before I had left. Fantastic service and team.
27 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey David,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and explained my bill…
Really helpful and explained my bill clearly, happy with the service by Mutzy. Thank you
25 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Decided I needed to change contracts
Decided I needed to change contracts, spoke to Glenn, who was very helpful and informative, gave me a few options including a new phone, but went with sim only. Thanks
20 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa has Very good customer service
Nafisa has Very good customer service, she was really helpful with giving me broadband packages and made the whole process very easy
19 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Rasika,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am travelling from Australia and I…
I am travelling from Australia and I needed a SIM card, Nafisa and Mutzy were helpful
19 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Luke,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was very helpful running through…
Glenn was very helpful running through all options .Got some good discounts too so good experience .
18 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Sarah,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nafisa helped me and my partner sort…
Nafisa helped me and my partner sort out the problems we were having with our phone.. Customer service brilliant
16 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Stuart,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nafisa —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very good experiemce
Glenn was very helpful with arranging my sim only deal.
Thank you
14 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Julia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin as I was…
I came into Vodafone Hitchin as I was confused to why my phone kept sending notifications about cleaning my phone or download so many apps. I saw Mutzy who was fantastic and knowledgeable. She had patience with me and went through a step by step tutorial on my phone as it is quite new. I highly recommend her services. Thank you for you assistance!
12 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Jill,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa was a gave us clear information…
Nafisa was a gave us clear information and was absolutely patient and calm
12 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Robert,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Hitchin store for a better deal…
Came to Hitchin store for a better deal for sim only Glenn helped me get a better deal 5 stars
11 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Hitchin store Glenn (The Big G)…
Came to Hitchin store Glenn (The Big G) helped me renew sim only contract saved me alot of money very happy 5 stars
11 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Alan,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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