I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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See what reviewers are saying
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Company replied
I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
219 reviews
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Came to Hitchin store Glenn (The Big G)…
Came to Hitchin store Glenn (The Big G) helped me renew sim only contract saved me alot of money very happy 5 stars
11 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Alan,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie and Mutzy at Vodafone were very…
Jamie and Mutzy at Vodafone were very helpful. I'm with O2 and they were very welcoming. There is no O2 shop in Hitchin and I'm 80 years old. I will definitely recommend their service. I came in confused, and now I'm leaving with all the information I need
10 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey FatGran,
Thanks for the lovely review and fantastic support for Jamie and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nafisa did a great job…
Nafisa did a great job of finding my daughter and I the best priced contracts for our mobile phones. She was very competent, patient and professional, which made the whole process go well. Nafisa had a friendly and engaging attitude, I think she these qualities will be a great asset to her in her career going forward!
8 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey William,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in a couple of times to great experience negotiate…
Came in a couple of times to negotiate a new deal.
Was very happy with the whole experience and the young trainee who served me.
Was polite and patient and made the whole seamless.
Well done nafisa
9 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Aethelstan,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was super helpful
Glenn was super helpful, friendly and excellent at his job. Helped myself and my 93 year old mother with changing to a new phone and contract. Cannot thank him or recommend him more. Thank you so much
7 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Patsy,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to hitchin store to renew…
I came to hitchin store to renew contact Glenn gave me a wicked deal 5 star service
6 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Dinah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came to Vodafone store got great…
Came to Vodafone store got great service from Glenn
Got a great sim only plan 5 stars all around great service
6 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Len,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn
Glenn, helped me upgrade my phone and his service was excellent
5 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade with Glenn 5 stars
Came in to upgrade my phone
Saw Glenn he was very helpful and patient while helping me upgrade to an iPhone 16E would recommend staff at Hitchin branch
4 February 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Glen was amazing in the Hitchin shop…
Glen was amazing in the Hitchin shop got my bill down and advised me going forward on what to do with a contract and new phone excellent service
23 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Karen,
Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely friendly staff
Lovely friendly staff, most helpful and knowledgeable .
22 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Nafisa, Jamie, and Mutsi are always helpful when I need anything. No matter how big or small the issue they get it straightened out every time. Thank you.
20 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mutzy and Nafisa have been very helpful…
Mutzy and Nafisa have been very helpful and we appreciate their help.
20 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Ken,
Thanks for the lovely review and fantastic support for Mutzy and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a brilliant service at the…
I had a brilliant service at the Hitchin branch. Mutzy and Nafisa saved me money on my home broadband. No wait time, served me immediately and great laugh
20 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Cathy,
Thanks for the lovely review and fantastic support for Mutzy and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service thank you Jamie
Jamie at Vodafone Hitchin was really helpful sharing the different options for me to upgrade my phone. He even offered to set it up for me. Thank you Jamie.
13 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the Hitchin store and had…
I came into the Hitchin store and had amazing service from Nafisa and Glenn as I bought my new phone and had my data transferred from my old phone. I would highly recommend the store and am very grateful for the excellent service I received.
15 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service
Glenn was really helpful and very informative with helping me upgrade my handset.
14 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Phillips,
Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Came in today
Akila was really helpfull when i came into store today!
13 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really happy and pleasant service by…
Really happy and pleasant service by Store Manager Mutzy and Jamie. They helped me with my current phone. Will highly recommend
6 January 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Jamie was superb today. My phone had a failing battery. Jamie helped us with our purchase of a new phone and with the switching over. Excellent communication throughout. Thoroughly recommend Vodafone Hitchin.
31 December 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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