I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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See what reviewers are saying
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
219 reviews
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I came into the Vodafone Hitchin store…
I came into the Vodafone Hitchin store as I had multiple viruses and I was hacked recently. Mutzy the store manager looked after me and gave me peace of mind of my phone. Thank you for your perseverance and patience with me!
5 September 2025
Unprompted review
Reply from Vodafone UK - Hitchin
We appreciate you taking the time to share your experience at our store. We're happy to hear that our store manager was able to assist you and provide reassurance regarding your phone.
Thanks,
Vodafone Social Media Team
Came to Hitchin store about phone…
Came to Hitchin store about phone problem Glenn was very helpful and knowledgeable would recommend staff at Hitchin
28 August 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Carolyn,
Thank you so much for your wonderful review and the amazing support you’ve shown for Glenn —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Glenn and Jamie were incredible today
Glenn and Jamie were incredible today. They gave great advice and were all round a brilliant support.
25 August 2025
Unprompted review
Reply from Vodafone UK - Hitchin
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Akila and Jamie Hitchin
I had an excellent experience in store thanks to Akila and Jamie who really went above and beyond to help me with my phone contract. They were patient, knowledgeable, and took the time to explain everything clearly so I understood my options. I felt well looked after throughout the whole process and feel like I made the right choice.
20 August 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Outstanding service from Glenn and his…
Outstanding service from Glenn and his colleague. I was upgrading for international coverage. He explained options thoroughly.
23 July 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very Helpful Service - Glenn
We visited the store to get a replacement SIM card. Glenn was very helpful and sorted the replacement SIM card immediately. Glenn also then noted our contracts had expired and took his time to search for the best deal that suited us and explained everything in detail and answered any queries we had and did not rush anything. Glenn ensured everything was written down for our reference and also noted that we could get a better broadband deal as we were existing Vodafone customers. We now have a better pay monthly deal on our phones and will consider changing to the broadband. Thank you for your time and help, Glenn.
3 July 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, thank you for your patience and for clearly explaining everything. Great service
2 July 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Helena,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glenn took the time to listen and to…
Glenn took the time to listen and to understand the problems I was having with my Vodafone account. Step by step, he worked through numerous routes to get to the root of the problem. Over the past six months, I've contacted Vodafone four times, and nobody could sort out the difficulties I was having. The root of the problem was with Vodafone, but I was not helped. Glenn did sort it out, and I'm really grateful. I recommend the Hitchin Vodafone shop and its staff 100%.
1 July 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Hazel,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My daughter and I visited the Hitchin…
My daughter and I visited the Hitchin store and was greeted by Akila, who talked us both through all our options, and was very kind and knowledgeable. She even stayed over her finishing time to make sure we got our new phone sorted out. Well done Akila thank you for your help and kindness.
23 June 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I has a great day with Akila and…
I had a great day with Akila and Jamie,they both explained to me about the running package and made it easy for me to have a switch to my sim only package.
So wonderful duo.
Bless both of you Akila and Jamie .
Thank you again.
22 June 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Mariam. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Akila was dope but Jamie was the real…
Akila was dope but Jamie was the real deal. 10/10 would definitely bother them again. Miss Glenn or whatever his name was. Top bloke. Great staff, great location, and greater customers, I don't mind saying. CHOW weirdoes!
P.S. Akila was decent 10/10 would bore again.
6 June 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi, we are pleased to hear about your fantastic recent experience. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
New customer looking for better prices…
New customer looking for better prices on Sim only dropped in to Hitchin Store was greated by Jamie.
Explained what type of package i was looking for, Jamie was then able to easily recommend me a package which was better than a currently have saving me a lot of money.
I am currently thinking about changing my broadband also Mutzy gave me some very competitive prices overall service from the Hitchin team 5 Stars
27 May 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi James. Thank you for your review for Jamie. It's always lovely to read brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Glen with my…
Excellent service from Glen with my upgrade and setting up my new plan. Thank you.
14 May 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful lady but the computers…
Very helpful lady but the computers were too slow !! She helped me sort out my contract over an hour ( slow computers! )
6 May 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Ramesh,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Sparky,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service and help from AKILA
Excellent service and help from AKILA, who sorted-out the issues with my email account on my mobile phone. Always with a smile, she did a fantastic job. Happy customer !
Colin W
17 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Colin,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to store Glenn helped me as a new…
Came to store Glenn helped me as a new customer to get SIM only very happy
16 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Adam,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Akila was very helpful with what what…
Akila was very helpful with what what we needed to do, she was very polite and amazing service, a credit to Vodafone store in hitchin.
13 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Peter,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glen at Hitchin Vodafone made the whole…
Glen at Hitchin Vodafone made the whole process of selecting and replacing my defunct mobe and converting to a plan, a seemless and stress-free experience for which I was extremely grateful. Thank you Glen!
9 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey ,
Thanks for the lovely review and fantastic support for Glen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glenn did a great job finding the right…
Glenn did a great job finding the right solution with the best available price for me.
12 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Eyong. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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