I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
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See what reviewers are saying
Akila was totally brilliant!!! I was very apprehensive about getting a new phone & she was so knowledgable, kind & patient - excellent service, thank you.
Company replied
I came into Vodafone seeking assistance, saw the manager there. She helped me and had great patience with me. Thank you fixing my phone!
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
219 reviews
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Glenn did a great job finding the right…
Glenn did a great job finding the right solution with the best available price for me.
12 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Eyong. Thank you for your review for Glenn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mutzy was very helpful and quick to…
Mutzy was very helpful and quick to respond to my issues on my new handset. I really enjoyed my experience and the members of staff are always great
10 April 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Pam,
Thanks for the lovely review and fantastic support for Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alisha & Mutzy were excellent and both…
Alisha & Mutzy were excellent and both very helpful. Very good project knowledge
27 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the Vodafone Store in…
I came into the Vodafone Store in Hitchin. I was greeted by Store Manager Mutzu. I needed help with the set up of my new phone. I am elderly so I could not do it on my own. Mutzy helped me and she made sure I knew how to use my new phone. I will definitely recommend her and her team. They are fantastic at what they do.
26 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Thanks for your feedback on how helpful Mutzy was today. It's great to hear she helped you set your new phone up.
Thanks again, The Vodafone Social Media Team
Mutzy was brilliant
Mutzy was brilliant, she helped my with my new phone as I was having issues with her. She has a fantastic team and would recommend her
26 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Dav, It's great to see Mutzy was able ot help today. Hope you're loving your new phone now.
Thanks again, The Vodafone Social Media Team
Mutzy was Very helpful and solved my…
Mutzy was Very helpful and solved my problems with smile.
17 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hello,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into the Vodafone Hitchin store
I came into the Vodafone Hitchin store. Akila helped me with my bills and I will definitely recommend her services
13 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Simon,
We're grateful for your positive feedback for Akila, it really makes a difference. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Just arrived from Canada. Needed UK SIM card in two iPhones. Glenn was incredibly helpful and patient Asher plaited how UK numbers worked. Excellent customer service skills.Thank you Glenn. MalcolmWch
13 March 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Malcolm,
It's lovely to see you had such a positive experience with Glenn and Asher. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer service was amazing by…
Customer service was amazing by Muntaha’s and will be back again to visit
27 February 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Munir,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was having difficulties on my phone…
I was having difficulties on my phone and the team at Hitchin were great
27 February 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Thanks for the five star feedback, Gurdip! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone troubles
I came into the store due to my phone not working properly, I was greeted by Akila, who was very patient and helpful. 5 stars would highly recommend
27 February 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Aaron,
We're grateful for your positive feedback for Akila, it really makes a difference. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Patient and very helpful.
My Hubby needed help with one of our mobiles which are under a Vodafone contract. Glen in the Hitchin branch was patient and extremely helpful and sorted our issues. Couldn't fault them in there.
13 February 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Claire,
It's great to see your kind words for Glen, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service and assistance from…
Excellent service and assistance from Glenn. I recommend seeing him.
5 February 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hello, Hubert,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Jamie and Mutzy
Excellent service from Jamie and Mutzy, they helped me sort out my new contract.
21 January 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Patricia,
Thanks for your review for Jamie and Mutzy. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing people
Came in to hitchin branch delt with Glenn and Mutzy had phone problem which they both delt with amazing 5 star service would highly recommend
18 January 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Craig,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
5 Star Service
Came in to Vodafone Hitchin saw Glenn & Akila got fantastic upgrade deal 5 Stars
18 January 2025
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Ann,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I usually dread getting a new phone but…
I usually dread getting a new phone but today was so easy! Helpful, knowledgeable and friendly staff and well informed on my options, thank you.
21 December 2024
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Clare, it's great to see our team made getting your new phone so simple. I hope you're loving it ☺️ Thanks, The Vodafone Social Media Team
Great deal
Glenn is extremely helpful and friendly. Gave us a great deal. Would recommend.
16 December 2024
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Matt,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Outstanding service from Mutzy in Hitchin Vodafone
I'd like to express just how grateful I am to Mutzy at the Vodafone store in Hitchin. She was flawlessly patient and calm, knowledgeable and diplomatic, and, above all, absolutely determined to resolve the issue I had.
Thank you, Mutzy, for your perseverance!
I hope this feedback is passed on to her and local and regional management; she's undoubtedly an asset.
2 December 2024
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Anthony, Thanks for letting us know how awesome Mutzy was today. This is how we want all our customers to feel when they visit us.
Thanks again, The Vodafone Social Media Team
Very helpful when I was renewing my…
Very helpful when I was renewing my phone contract
21 November 2024
Unprompted review
Reply from Vodafone UK - Hitchin
Hi Mr Sperring,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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