Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
26 Cooke Lane, BD21 3PF Keighley, GB
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Aaqib was very helpful, and helped us with upgrading our broadband. Any questions we had he was able to answer or point us in the right direction. The only downside to visiting a vodafone store is how... See more
Company replied
Haris and Ali were brilliant. They took the time to look at my mobile and broadband costs and managed to save me a significant amount by switching to Vodafone. Clear advice, no pressure, and genuinely... See more
Company replied
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was... See more
Company replied
Aaqib was very helpful found me the right phone and also helped me transfer all of my data from my old phone to the new one. He also offered to help ne set up my tablet
Company replied
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26 Cooke Lane, BD21 3PF, Keighley, United Kingdom
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I am absolutely delighted with Ali. He was simply just amazing!!!

Reply from Vodafone UK - Keighley
Great customer service by aaqib. He helped me upgrade to the samsung A36. He was very friendly and helpful and transfered my data to the new phone.

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Aaqib Mahmood was friendly and helpful and very good customer service. And was very professional. AMAZING!!!

Reply from Vodafone UK - Keighley
Aaqib was amazing! He sorted out eveything for me. New handset, payment day explained and kept my same number from voxi. Thank you Aaqib and the rest of the team!

Reply from Vodafone UK - Keighley
I always get my mobile telephones from the Keighley Vodafone shop; the staff there are so helpful and seem to have infinite patience. Recently I briefly lost my mobile and called into the shop and was assisted by a young man named Waj. He was wonderful: he managed to calm me down and reassure me that even if I did not find the telephone Vodafone could supply me with the same number and he also renewed my contract which was about to run out. Thank you.

Reply from Vodafone UK - Keighley
Helpful and the team is on the ball and they all are way better than 02!

Reply from Vodafone UK - Keighley
Mason is very comfortable to talk to and is not like a robot

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Ali was very supportive as I am not very good with phone . Reset me up and sorted my requirements using plain English to check my understanding . Thank you so much for making it a good experience and would recommend. Regards cd

Reply from Vodafone UK - Keighley
The service I received was great and got an iPhone 17 pro for a really good price

Reply from Vodafone UK - Keighley
Great service by was fast and efficient

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
Mason is always so polite and provides the best possible service

Reply from Vodafone UK - Keighley

Reply from Vodafone UK - Keighley
When you walk in to a shop and get greeted straight away,, you know you going to get good service,
Problem sorted out quick and efficiently. Great service guys

Reply from Vodafone UK - Keighley
Enjoyqnoe expwrience, dealing with knowledgable staff, leon helpful, gave us options

Reply from Vodafone UK - Keighley
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