Vodafone UK - Kendal Reviews 

217
TrustScore 5 out of 5

4.9

8 Westmoreland Centre, LA9 4LR Kendal, GB


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Rated 5 out of 5 stars

Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... See more

Company replied

Rated 5 out of 5 stars

The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... See more

Company replied

Rated 5 out of 5 stars

Just to say that Mick from the Kendal Vodafone Shop has been absolutely brilliant with trying to sort the RCS issue with my new Pixel 10. I called in on two occasions and he was very patient, understa... See more

Company replied

Rated 5 out of 5 stars

Both the staff at Kendal Vodafone were helpful, friendly and informative. Called in to upgrade to a new phone. The shop computer system was a bit slow but in between my wife and i (both over 60) got l... See more

Company replied


Company details


Contact info

  • 8 Westmoreland Centre, LA9 4LR, Kendal, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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1-star

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4.9

All reviews

(217)

41,411 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent & efficient

Excellent & efficient

17 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Mykola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The whole experience was brilliant,max…

The whole experience was brilliant,max super star ✨

14 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Helen,
Thanks for the lovely review and fantastic support for Max.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max was extremely helpful and very…

Max was extremely helpful and very pleased to deal with.

7 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Norman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max kendal

Max - good job done !

7 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Bendra,

Thanks for the lovely review and fantastic support for Max.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing store in Kendal

Amazing store in Kendal. Ive used it for years. Pearl was Amazing and patient and explained everything and got me the best deal. It was nice to meet her ☺️

4 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Grumbt,

Thanks for the lovely review and fantastic support for Pearl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful staff Ted who helped…

Extremely helpful staff Ted who helped me get the phone set up

3 July 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Bill,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mick helped a lot

19 June 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Eugene,

Thanks for the lovely review and fantastic support for Mick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amber Kendal manager

Amber is absolutely fantastic she spent so much time explaining everything about the devise and looked for the best deal for myself and Lynn as we both are on contract to Vodafone it turned out that Lynn was the better option
Amber is a beautiful pleasant confident addition to Vodafone which in our minds is the only network to be with well done Amber you are a credit to your self and Vodafone 🌈👌

9 June 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey,
Thanks for the lovely review and fantastic support for Amber.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent work from the assistant at Kendal Vodafone.

Excellent work today from the assistant at Kendal Vodafone who solved a somewhat difficult problem with my old Nokia phone.

8 June 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Stanley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patience with an elderly customer

Patience with an elderly customer . Politenessof staff. A friendly and informative service

14 May 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hi Pat, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pearl was incredibly helpful

Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear and professional, outlining options available patiently without condescension.

13 May 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Martha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service Nick is very…

Excellent customer service Nick is very pleasant and efficent.Made the whole experience a pleasure

9 May 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ted was extremely helpful and…

Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider.
Overall excellent service.
Dr D W Bullard.

6 May 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renewing my broadband and sim contracts…

Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.

27 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Grace,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ted was extremely helpful and we will…

Ted was extremely helpful and we will visit the store again shortly.

23 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ted.

Great service from Ted.
Cheerful,helpful and knowledgeable.

13 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Krysia ,

Thanks for the lovely review and fantastic support for Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mick helped me so much

Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!

11 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey there,

Thanks for the lovely review and fantastic support for Mick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Valerie and Ted were amazing help both…

Valerie and Ted were amazing help both times I came in recommend 👍

11 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Owen,

Thanks for the lovely review and fantastic support for Valerie and Ted.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pearl was amazing

Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable

8 April 2026
Unprompted review
Vodafone UK - Kendal logo

Reply from Vodafone UK - Kendal

Hey Samantha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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