Vodafone UK - Kettering Reviews 

551
TrustScore 5 out of 5

5.0

19/21 Gold Street, NN16 8JA Kettering, GB


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Rated 5 out of 5 stars

Saniya was super helpful and clear in helping me chose and buy my new phone. Also really patient with all my questions and helped me get the best possible deal including trading in my old phone.

Company replied

Rated 5 out of 5 stars

Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more

Company replied

Rated 5 out of 5 stars

Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more

Company replied

Rated 5 out of 5 stars

Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sortin... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Kettering

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19/21 Gold Street, NN16 8JA, Kettering, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

551 reviews

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5.0

All reviews

(551)

41,785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Drew was brilliant explaining everything

Drew was very helpful, explained everything highly recommend

15 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Alan,

Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has been so helpful and i wouldnt…

Drew has been so helpful and i wouldnt go to anyone else in store, would highly recommended him to everyone

14 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice work ,Good experience

Nice work ,Good experience

12 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Setting up broadband and installation…

Setting up broadband and installation for elderly neighbour. Rupali quickly understood the requirements and was very helpful in setting up the account and booking the installation date.

10 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

muni provided us with brilliant service…

muni provided us with brilliant service and helped me get an amazing new phone. what a legend👑👑👑👑

8 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Jess,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rupali was amazing

Rupali was amazing . Very helpful, professional and knowledgeable

8 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super Kettering sales team

Sales team took me through the offers currently available. All the details were explained about my new data package and phone bill. I was happy to take an upgrade.

8 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Munetsi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew has gone above and beyond helping…

Drew has gone above and beyond helping with my upgrade and additional tab added to account but saving me money at the same time, we only come into store to be served by him.

3 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Colin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew very kind and helpful

Drew very kind and helpful

3 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was very helpful

Drew was very helpful

3 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

HeyMarcus , ​

Thanks for the lovely review and fantastic support for Drew. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Drew was very helpful, provided a friendly and informative service. Found me the best deal as an existing Vodafone customer!
Was able and happy to answer any questions I had 😀
Thank you Drew, and Vodafone

2 January 2026
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey James,

Thanks for the lovely review and fantastic support for Drew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite and really helpfull staff member…

Polite and really helpfull staff member Drew.
All my questions were answered and all concerns attended to.
Excellent experience indeed.

31 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Nuhu,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew top man very helpful

Drew top man very helpful

26 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Boxing day sale was awesome

Boxing day sale was awesome, drew was fantastic really happy with his service

26 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Caleb,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Drew was amazing the last time I got a…

Drew was amazing the last time I got a phone and amazing today.very kind and helpful.thanks mate

23 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hi James,

Thank you so much for your wonderful review and the amazing support you’ve shown for Drew —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable.

Very helpful and knowledgeable.

18 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Tim,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya was very explicit and welcoming…

Saniya was very explicit and welcoming in helping me

18 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Romelo,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

excellent service from Saniya

excellent service from Saniya, came in looking to get a new phone. she was very helpful and explored all options with me. very patient as well because i was not sure what i wanted.

17 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Perpetua,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

saniya

saniya : nicee

16 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Denis,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saniya was incredible

Saniya was incredible, best service ever. Definitely needs promotion

16 December 2025
Unprompted review
Vodafone UK - Kettering logo

Reply from Vodafone UK - Kettering

Hey Millierose,

Thanks for the lovely review and fantastic support for Saniya.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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