Saniya was super helpful and clear in helping me chose and buy my new phone. Also really patient with all my questions and helped me get the best possible deal including trading in my old phone.
Company replied
Location
Switch location19/21 Gold Street, NN16 8JA Kettering, GB
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See what reviewers are saying
Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
Most remarkable each and every time. Mr. Drew has been exceptionally professional, friendly, utterly polite and friendly each time we meet. I cant be thankful enough each and every time He is sortin... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Kettering
Written by the company
Contact info
19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
5.0
Excellent
551 reviews
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We have been coming into see Drew at…
We have been coming into see Drew at Vodafone for the last 7 years and he has always helped us with our upgrades. He is very good at his job and will always find the right deal for us.
26 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Wendy
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
As always I received excellent service…
As always I received excellent service from Drew in the store as I know he will always be helpful to all his customers
24 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for some…
I have been with Vodafone for some considerable time. Once again we was served by Drew and could not praise him enough on his knowledge and assistance was brilliant.
24 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Drew has been amazing and always looks…
Drew has been amazing and always looks after me and my account with Vodafone, I have just upgraded my WiFi and his saved me money and got faster speeds
23 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Drew
Excellent service from Drew, explained everything in detail. Very happy with service
23 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Rachel,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Drew has looked after me and all my…
Drew has looked after me and all my phone for many years. You rarely find anybody who still offere excellent good old fashioned customer service and he clearly enjoys helping people. He's s top man and absolute credit to the kettering store.
23 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Rodney,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rupali has been clear and well informed
Rupali has been clear and well informed
22 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Martin,
Thanks for the lovely review and fantastic support for Rupali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saniya was Very helpful and polite
Saniya was Very helpful and polite. Sorted my device and sim plan quickly and efficiently. And was very apologetic for the wait.
22 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Jennifer,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kettering
Hey David,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Drew today he is very…
I was served by Drew today he is very nice knowledgeable and polite a credit to the team
21 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Christine,
Thanks for the lovely review and fantastic support for Drew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kettering
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleasant efficient assistant…
Very pleasant efficient assistant Rupali
20 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Heather,
Thanks for the lovely review and fantastic support for Rupali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Saniya and Ed are just awesome best
Saniya and Ed are just awesome best! 200 percent for the customer service! Saniya is an asset to Vodafone Vodafone should realise that!!!
19 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saniya was very helpful and got me a…
Saniya was very helpful and got me a great new deal
Thanks to Saniya
19 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hi Kev,
Thank you so much for your wonderful review and the amazing support you’ve shown for Saniya —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Straightforward process to upgrade and…
Straightforward process to upgrade and discuss options. Appreciated being able to talk it through with Saniya.
18 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We have been served by Drew for nearly …
We have been served by Drew for nearly for the past four years. His in-depth knowledge of Vodafone and the services it provides is exemplary. The service is always provided with a smile and explained to persons like me with limited knowledge of technology in an idiot proof way. Furthermore he spends time with his customers to answer all the questions we have.
17 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Shantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Drew ( Kettering branch) was brilliant
Drew ( Kettering branch) was brilliant. He knew his stuff! Explained everything really well. Very helpful very polite.
17 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Dipti,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saniya was ultra helpful
Saniya was ultra helpful. Sorted my plan for a trip I’m making tomorrow and reviewed my broadband to get me a deal that worked for me in line with the changes I’d made to my mobile plan so no overall cost increase
17 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Robert,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service and gave me personalised advice to make sure I had the right products to meet my needs. Saniya and her colleagues were great.
15 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Saniya wry kind and very helpful and…
Saniya wry kind and very helpful and polite
15 January 2026
Unprompted review
Reply from Vodafone UK - Kettering
Hey Patrick,
Thanks for the lovely review and fantastic support for Saniya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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