Vodafone UK - Leeds White Rose Reviews 

993
TrustScore 5 out of 5

4.9

Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB


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Rated 5 out of 5 stars

Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy... See more

Company replied

Rated 5 out of 5 stars

Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more

Company replied

Rated 5 out of 5 stars

Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more

Company replied

Rated 5 out of 5 stars

Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more

Company replied


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  • Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

993 reviews

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4.9

All reviews

(993)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Farhaan was a lovely customer service

Farhaan was a lovely customer service. He helped with what I was looking and got me my right deals on Internet and sim.

29 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Fozia,

Thanks for the lovely review and fantastic support for Farhaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Farhan.

29 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Shaz,

Thanks for the lovely review and fantastic support for Farhan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store really good tech help and…

Great store really good tech help and service

29 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service provided

28 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Thomas,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, chet was extremely helpful and very patient. Spent a lot of time advising me on tariffs and phones. Unfortunately I found the phone too big so I had to return the next day. Chet was very helpful once again and help me exchange. I would definitely recommend chet for help if you go in to store.

28 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben gave good service

Gave good service

26 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Suzan,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service by chet

25 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Debbi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were amazing but your system…

The staff were amazing but your system is slow

24 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Bobby,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was very helpful

21 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Shahid,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke at the white rose store was lovely…

Luke at the white rose store was lovely and helpful with my phone upgrade today

19 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for email set up chet was…

Came in for email set up chet was fabulous helped with no issues

16 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chet was such a helpful man

Chet was such a helpful man. Exceptional customer service.

13 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Alexandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and happy with price chet…

Good service and happy with price chet was brilliant

12 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey joy,

Thanks for the lovely review and fantastic support for Chet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Christine

Lovely staff. Very friendly & helpful

3 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service, help and patience shown and given by Simran.
Lovely young lady.
Thank you for all your help.

2 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Karen,

Thanks for the lovely review and fantastic support for Simran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service Farhan TOP!

28 February 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Marco,

Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience today with…

I had a fantastic experience today with Vodafone. Thanks to Waqar. I left feeling valued as a customer. He took his time to listen to me and help me with what I needed.

28 February 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Aaqib,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The worker was great made everything…

The worker was great made everything straight forward and was very polite

28 February 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

28 February 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waqar was very helpful

Waqar was very helpful. Excellent customer service thank you very much.

28 February 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Katie,

Thanks for the lovely review and fantastic support for Waqar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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