Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy... See more
Company replied
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
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Dainora was absolutely brilliant and went above and beyond to help me sort out my situation. She took the time to understand exactly what I needed and did everything she could to make sure I was happy... See more
Company replied
Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more
Company replied
Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more
Company replied
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Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom
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Farhaan was a lovely customer service. He helped with what I was looking and got me my right deals on Internet and sim.

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
Great store really good tech help and service

Reply from Vodafone UK - Leeds White Rose
Excellent service, chet was extremely helpful and very patient. Spent a lot of time advising me on tariffs and phones. Unfortunately I found the phone too big so I had to return the next day. Chet was very helpful once again and help me exchange. I would definitely recommend chet for help if you go in to store.

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
The staff were amazing but your system is slow

Reply from Vodafone UK - Leeds White Rose
Luke at the white rose store was lovely and helpful with my phone upgrade today

Reply from Vodafone UK - Leeds White Rose
Came in for email set up chet was fabulous helped with no issues

Reply from Vodafone UK - Leeds White Rose
Chet was such a helpful man. Exceptional customer service.

Reply from Vodafone UK - Leeds White Rose
Good service and happy with price chet was brilliant

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
Fabulous service, help and patience shown and given by Simran.
Lovely young lady.
Thank you for all your help.

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
I had a fantastic experience today with Vodafone. Thanks to Waqar. I left feeling valued as a customer. He took his time to listen to me and help me with what I needed.

Reply from Vodafone UK - Leeds White Rose
The worker was great made everything straight forward and was very polite

Reply from Vodafone UK - Leeds White Rose
Waqar was very helpful. Excellent customer service thank you very much.

Reply from Vodafone UK - Leeds White Rose
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