Vodafone UK - Leeds White Rose Reviews 

992
TrustScore 5 out of 5

4.9

Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB


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Rated 5 out of 5 stars

Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more

Company replied

Rated 5 out of 5 stars

Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more

Company replied

Rated 5 out of 5 stars

Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable. Prices are really good.... See more

Company replied

Rated 5 out of 5 stars

Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more

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  • Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

992 reviews

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4.9

All reviews

(992)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with vadafone has been…

My experience with vadafone has been great from the start up until this day. What stood out immediately was hoe it was easily set up. The sign in process was very clear, smooth and it did not involve any unnecessary hassle. The network coverage and reliability was consistently strong, whether I was at home, commuting, or travelling. I rarely expereienced dropped calls and slow data, which made a bid day-to-day use. On top of that, the data speeds were fast enough for streaming, browsing, and working on the go without any frusration. Another thing I appreciated was the transparency in pricing. There were no unexpected charges, and the plans were easy to understand which made managing my accpunt stress free. The mobile app was also user friendly allowing me to check usage, pay bills and manage my plans effortlessly.

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Yasmina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service - very helpful and knowledgeable. Top marks.

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Shep,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a true gentleman named…

I was served by a true gentleman named Farhan. His service and explanation was exceptional.

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Mini,

Thanks for the lovely review and fantastic support for Farhan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by employer

I had help by kamran and he was so helpful, he made sure I got everything out of my visit thank you so much!

26 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Mia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a brilliant experience with Ben…

I had a brilliant experience with Ben at Vodafone in White Rose Leeds. I was in a real rush and needed a mobile broadband device and contract sorted quickly, and Ben couldn’t have been more helpful.

He was efficient, knowledgeable, and completely understood what I needed straight away. He talked me through the best options without any pressure, got everything set up smoothly, and had me out the door in no time.

It’s not often you get service that’s both fast and genuinely helpful, but Ben absolutely delivered. A real credit to the store — highly recommend if you need anything sorting quickly and properly.

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super-thorough and everything explained

I came in store to change my recent phone upgrade. I received excellent service from Sana today. She was super-thorough and explained everything to me, to make sure I was getting the best and most effective package for my needs. Thank you! 😁

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamran was soo helpful and sorted out…

Kamran was soo helpful and sorted out my issues.

25 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Mohammed,

Thanks for the lovely review and fantastic support for Kamran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

customer service is good

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was amazing

Kam was amazing! Great customer service and helped with everything needed

28 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Isobel,
 
Thanks for the lovely review and fantastic support for Kam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service, the staff were really kind and took their time explaining to me different options!

31 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

FARHAN was brilliant

FARHAN was brilliant. This lad deserves a pay rise!

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Oliwia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Farhan at the white rose branch was…

Farhan at the white rose branch was brilliant.

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chet was superb

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Dario,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chet was superb

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A straightforward experience

A straightforward experience. Simran made everything easy.

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simran was nice and helpful

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey,

Thanks for the lovely review and fantastic support for Simran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from chet

30 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hi,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Farhaan was a lovely customer service

Farhaan was a lovely customer service. He helped with what I was looking and got me my right deals on Internet and sim.

29 March 2026
Unprompted review
Vodafone UK - Leeds White Rose logo

Reply from Vodafone UK - Leeds White Rose

Hey Fozia,

Thanks for the lovely review and fantastic support for Farhaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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