Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL Leeds, GB
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Great service. I had accidentally deactivated my SIM card which is quite aware occurrence viral account.... The team at the shop soon got me sorted with any SIM card and even reviewed my account and f... See more
Company replied
Made appointment online. Received reminders by text and email. Shaf, the store manager, assisted me by transferring data to new IPhone. Explained in detail what would happen and how long it would take... See more
Company replied
Zoheb (Vodafone, White Rose Centre, Leeds) has been absolutely fantastic: patient, understanding, re-explained everything until I understood. Customer service is impeccable. Prices are really good.... See more
Company replied
Waqar Ali Was extremely helpful in the Vodaphone shop at White Rose after a very poor customer service experience on Line . He transferred the Data from my old phone and set up my new phone even t... See more
Company replied
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Unit 55 Ground Floor White Rose Shopping Centre , Dewsbury Road, LS11 8LL, Leeds, United Kingdom
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My experience with vadafone has been great from the start up until this day. What stood out immediately was hoe it was easily set up. The sign in process was very clear, smooth and it did not involve any unnecessary hassle. The network coverage and reliability was consistently strong, whether I was at home, commuting, or travelling. I rarely expereienced dropped calls and slow data, which made a bid day-to-day use. On top of that, the data speeds were fast enough for streaming, browsing, and working on the go without any frusration. Another thing I appreciated was the transparency in pricing. There were no unexpected charges, and the plans were easy to understand which made managing my accpunt stress free. The mobile app was also user friendly allowing me to check usage, pay bills and manage my plans effortlessly.

Reply from Vodafone UK - Leeds White Rose
Great service - very helpful and knowledgeable. Top marks.

Reply from Vodafone UK - Leeds White Rose
I was served by a true gentleman named Farhan. His service and explanation was exceptional.

Reply from Vodafone UK - Leeds White Rose
I had help by kamran and he was so helpful, he made sure I got everything out of my visit thank you so much!

Reply from Vodafone UK - Leeds White Rose
I had a brilliant experience with Ben at Vodafone in White Rose Leeds. I was in a real rush and needed a mobile broadband device and contract sorted quickly, and Ben couldn’t have been more helpful.
He was efficient, knowledgeable, and completely understood what I needed straight away. He talked me through the best options without any pressure, got everything set up smoothly, and had me out the door in no time.
It’s not often you get service that’s both fast and genuinely helpful, but Ben absolutely delivered. A real credit to the store — highly recommend if you need anything sorting quickly and properly.

Reply from Vodafone UK - Leeds White Rose
I came in store to change my recent phone upgrade. I received excellent service from Sana today. She was super-thorough and explained everything to me, to make sure I was getting the best and most effective package for my needs. Thank you! 😁

Reply from Vodafone UK - Leeds White Rose
Kamran was soo helpful and sorted out my issues.

Reply from Vodafone UK - Leeds White Rose
Kam was amazing! Great customer service and helped with everything needed

Reply from Vodafone UK - Leeds White Rose
Amazing service, the staff were really kind and took their time explaining to me different options!

Reply from Vodafone UK - Leeds White Rose
FARHAN was brilliant. This lad deserves a pay rise!

Reply from Vodafone UK - Leeds White Rose

Reply from Vodafone UK - Leeds White Rose
Farhan at the white rose branch was brilliant.

Reply from Vodafone UK - Leeds White Rose
A straightforward experience. Simran made everything easy.

Reply from Vodafone UK - Leeds White Rose
Farhaan was a lovely customer service. He helped with what I was looking and got me my right deals on Internet and sim.

Reply from Vodafone UK - Leeds White Rose
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